Assistant Portfolio Director
Allied UniversalAbout the role
Company Overview:
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
The Assistant Portfolio Director – Training and Compliance is designated as a senior management level professional responsible for developing and maintaining all training, compliance, and safety programs across the client
portfolio. This person is an internal and external point of contact for healthcare security training, compliance, and safety knowledge and expertise.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
These duties are necessary to meet the minimum requirements of the position. Other duties may be assigned.
Training Program Management:
• Take the lead in liaising with local AUS branch office stakeholders to coordinate new employee orientations
(NEO), certification training, or other training support needs for the portfolio.
• Liaise with the AUS Healthcare Vertical to share industry best practices for healthcare security training programs.
• Audit and drive security training practices across the portfolio to optimize effectiveness, efficiency, and
compliance with regulatory standards.
• Develop and maintain the portfolio security training and training folder program.
• Establish contract-required training and screening elements for security personnel and ensure they have been
met and maintained across all client sites.
• Establish and maintain the portfolio Post Order standards, providing guidance to the Account Manager and/or
Assistant Account Manager when conducting annual, or as needed updates.
• Conduct validation audits of employee specific training folders to ensure they are maintained and available for
review by client, AUS, or regulatory and accreditation agencies.
• Execute all training aspects (technical and managerial) of the security contract across portfolio locations,
assigning tasks to the Portfolio Manager, Account Manager, and/or Assistant Account Manager.
• Facilitate workplace violence and de-escalation training, either in partnership with other instructors, or
independently, for both client and AUS personnel.
• Maintain subject matter expertise in applicable security related topics.
• Provide subject matter expertise in the development of client policies and procedures related to the security
program.
• Support the preparation of, and attend as directed, client site, service area, network and/or system level quarterly
business reviews (QBR’s) and provide subject matter expertise or report on the status of training programs.
Compliance Oversight:
• Maintain constant awareness of changing regulatory requirements or standards and coordinate necessary
revisions to the corresponding portfolio programs.
• Liaise with the AUS Healthcare Vertical to share industry best practices for healthcare security compliance
programs.
• Develop and maintain the portfolio compliance and compliance folder programs.
• Conduct validation audits of employee specific compliance folders to ensure they are maintained and available
for review by client, AUS, or regulatory and accreditation agencies.
• Execute all compliance aspects (technical and managerial) of the security contract across portfolio locations,
assigning tasks to the Portfolio Manager, Account Manager, and/or Assistant Account Manager.
• Provide guidance on the procurement and maintenance of all security personnel equipment, inclusive of Personal
Protective Equipment (PPE), to ensure compliance with industry and regulatory standards.
• Inspect security personnel to ensure compliance with uniform and equipment standards and contractual
requirements.
• Support the preparation of, and attend as directed, client site, service area, network and/or system level quarterly
business reviews (QBR’s) and provide subject matter expertise or report on the status of compliance programs.
• Ensure all portfolio account management personnel comply with all applicable client policies, procedures,
regulations, and guidelines.
• Know, adhere to, and enforce standards as listed in the AUS Security Employee Handbooks.
Safety and Risk Management:
• Liaise with the AUS Healthcare Vertical to share industry best practices for healthcare security safety programs.
• Establish and maintain the portfolio Job Safety Analysis (JSA) and safety program standards, providing guidance
to the Account Manager and/or Assistant Account Manager when conducting annual, or as needed updates.
• Facilitate root cause ana
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