Senior Engagement Specialist

SUMMARY:

As the Senior Engagement Specialist you will be responsible for the development and execution of engagement scopes of work associated with utility infrastructure projects, including but not limited to electric transmission and substation. This position involves the preparation of Classification of Work documents, engagement risk assessments, and key messages and communication plans for those projects. Under the direction of the Project Manager or Lead Engagement Specialist, you will have the opportunity to coordinate all public engagement functions, such as participating in project site visits for active construction projects, public meetings, and preparing collateral for public communications.

 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES: Under minimal supervision, the incumbent will provide:

 

Support the creation of public engagement scope documents and processes throughout the projects.

Prepare estimates to include public engagement costs, schedules, collateral, and additional items as needed.

Coordinate project site visits, public meetings, and other engagement meetings/events related to the projects.

Engage with the public proactively, devise communication plans, and contribute to the task execution for the success of assigned infrastructure projects.

Implement approved media communications with the client.

Proactively collaborate with stakeholders (internal and external) to meet project goals.

Appropriately manage high-stress public interactions.

Assist in training and guiding junior Engagement Specialists (I and II)

Perform other duties as assigned by management.

 

 

COMPLEXITY OF WORK:

Non-routine; general polices applied to frequently changing situations.

 

 

RELATIONSHIP OUTSIDE WORK GROUP:

Influences decisions of moderate nature requiring high degree of tact.

 

 

SUPERVISORY RESPONSIBILITIES:

Provide mentorship to Engagement Specialist I and II

 

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

REGULAR ATTENDANCE is required.

EDUCATION and/or EXPERIENCE

 

Required A bachelor’s degree from a four-year college or University in communications, journalism, public relations, public administration, or other related field of study and experience equivalent to 3-7 years of public engagement.

 

Experience

 

Preferred 3 Year(s) Experience in the electric utility industry and/or experience with large infrastructure improvement projects.

 

CERTIFICATIONS, LICENSES, REGISTRATIONS:

N/A

 

ON-THE-JOB TRAINING:

As needed for the job and employee development.

 

LANGUAGE SKILLS:

 

A.Ability to read and interpret documents such as procedure manuals, operational procedures, etc.

 

B.Ability to write reports, Business correspondence, and procedure manuals.

 

C.Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

 

MATHEMATICAL SKILLS:

 

A.Ability to apply concepts of basic algebra and geometry.

 

REASONING ABILITY:

 

A.Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. B.Ability to deal with problems involving several concrete variables in standardized situations.

 

 

OTHER SKILLS AND ABILITIES:

•   Strong verbal, written, and interpersonal communication skills.

•   Self-motivated and able to work independently.

•   Exhibit organizat