Front Desk Coordinator - The Joint Chiropractic

A better way to deliver care starts here! 
The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all. 

Position Summary 
The Joint Chiropractic is seeking a dedicated and motivated Front Desk Coordinator to join our growing team. This role focuses on Caring and Connection at the Heart of Wellness: Join us at The Joint Chiropractic, on our mission to improve quality of life through routine and affordable chiropractic care.

At The Joint Chiropractic, we believe that wellness begins with compassionate human connection. Our Front Desk Coordinators are the welcoming heart of our clinics - helping every patient feel seen, supported, and valued on their path to better health.

We're looking for relationship-driven, service-minded individuals who thrive on building trust, listening with empathy, and guiding patients toward care plans that truly make a difference.

If you meet our qualifications below and are passionate about caring for and connecting with our family of patients and doctors, we invite you to apply.

Position Overview
As a Front Desk Coordinator, you are the first and lasting impression of the clinic. Your role is not just about operations - it's about deeply caring for people. From your first "hello" to your final follow-up, you are creating a space of comfort, encouragement, and belonging.

This is an ideal role for someone who:
• Finds joy in getting to know and serve others
• Creates trusting relationships with people of diverse backgrounds, needs and personalities
• Relishes multi-tasking and achieving goals in a collaborative environment

Key Responsibilities 

• Providing excellent services to members and patients
• Gaining memberships in order to meet sales goals
• Greeting members and patients upon arrival
• Checking members and patients in to see the Chiropractor
• Answering phone calls
• Re-engaging inactive members
• Staying updated on membership options, packages and promotions
• Recognizing and supporting team goals and creating and maintaining positive relationships with team members
• Maintaining the cleanliness of the clinic and organization of workspace
• Confidently presenting and selling memberships and visit packages
• Keeping management apprised of member concerns and following manager's policies, procedures and direction
• Willingness to learn and grow
• Accepting constructive criticism in a positive manner and using it as a learning tool

Qualifications 

• High school diploma or equivalent (GED)
• Strong phone and computer skills
• At least one year of previous Sales Experience preferred 
• Ability to prioritize and perform multiple tasks
• Strong customer service orientation and effective communication skills
• Ability to manage the flow of patients through the clinic in an organized manner
• Able to stand and/or sit for long periods of time
• Able to lift up to 50 pounds
• Office management or marketing experience preferred

Schedule 

This role requires availability: Friday 10:00am to 7:00pm, Saturday 10:00am to 4:00pm. 

Compensation and Benefits 

• Starting hourly pay: $14.00+ depending on experience 
• Bonus potential 
• 2 day workweek

Why Join Us 
When you join The Joint, you're not just starting a new job, you’re joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You’ll enjoy the stability of a full-time role, the freedom to grow your skill