senior advisor, Green Coffee Operations

Now Brewing – Coffee Operations and Quality Leaders! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

This senior advisor role contributes to Starbucks success by providing strategic oversight and guidance for U.S. and international green coffee warehouse operations as a Seattle-based partner, while leading and influencing key operational initiatives. The position advises on and governs operational plans for 3PL partners, ensuring alignment to service, quality, and cost objectives. Success in this role requires strong cross-functional leadership, effective relationship management, and the ability to influence without direct authority. The senior advisor partners across the end-to-end supply chain to identify opportunities, drive process improvements, and enable scalable, efficient operations.

As a senior advisor, Green Coffee Operations you will…

Operations Management

• Lead global, multi-site green coffee warehouse operations in compliance with Starbucks quality and facility standards.
• Deliver operational commitments through governance of scalable processes, programs, and standardized procedures.
• Establish and manage KPIs, performance metrics, and scorecards to drive efficiency, service, and data-driven decisions.
• Conduct audits with plant leadership to ensure compliance and advance continuous improvement initiatives.
• Strengthen operational capabilities through targeted training, development, and process standardization.
• Maintain and enhance service levels across all client groups.
• Oversee drayage and warehousing contracts, supporting strategy and negotiations to ensure performance, compliance, and alignment across cost, service, and capacity.
• Drive network-wide operational strategy aligned to long-term supply chain and business objectives.
• Lead vendor performance management through business reviews and continuous improvement initiatives.
• Identify and mitigate risks to ensure continuity of supply.
• Serve as escalation lead for complex cross-functional operational challenges.

Supply Chain Partnering

• Partner across the supply chain to drive process, system, and tool improvements that enhance scalability and performance.
• Engage internal customers and cross-functional stakeholders to align on evolving business needs, priorities, and solutions.
• Influence and advise stakeholders by translating insights into actionable recommendations.
• Lead initiatives that optimize end-to-end supply chain performance.
• Monitor industry trends to identify innovation opportunities and emerging best practices.

Systems

• Provide Oracle system support and troubleshooting for green coffee warehousing.
• Lead system and process transformation efforts, including automation and digital innovation.
• Partner with IT to deliver scalable system enhancements and integrated solutions.
• Leverage analytics and reporting to generate insights and support strategic decision-making.

Planning

• Support annual operating plan, budgeting, and forecast development.
• Contribute to long-term planning, prioritization, and network optimization strategies.
• Evaluate financial and operational impacts to inform decision-making and drive value creation.
• Lead project execution, including performance tracking, reporting, and delivery.
• Manage resources and expenses to meet departmental and organizational goals.
• Oversee warehousing and drayage spend, driving cost optimization.
• Lead scenario planning to support future growth and operational resilience.
• Present insights and recommendations to leadership to guide strategic decisions.

We’d love to hear from people with:

• Education: Bachelor’s Degree in operations, supply chain, international business, or other applicable fields
• 5 to 8 years of operations or supply chain management experience
• Strong O