Senior Content Editor

The Lead Editor/ Quality Specialist ensures the integrity and effectiveness of the Deal Desk team by combining editorial planning, direction, and oversight with quality management ownership. This role requires exceptional critical and strategic thinking, communication, and organizational skills. The successful candidate will lead and collaborate with cross-functional teams, uphold our standards of excellence, and manage the production of compelling content.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Staff & Management 

Key Responsibilities:

Editorial:

• Provide editorial direction, feedback, and coaching.[AC1] 
• Ensure proposal content aligns with brand voice and messaging.
• Perform quality reviews on high-value proposals and presentations.
• Collaborate with Marketing to align content with ABM voice and targeted campaigns[AC2] .
• Manage content reviews and new submissions with the Knowledge Manager.
• Integrate visual elements with designers and multimedia specialists. 
• Plan and create an editorial calendar and manage content creation workflows.[AC3] 

Quality Management:

• Refine quality assurance processes for proposals and deliverables.
• Manage quality reviews using PMT and Qvidian.
• Train Deal Desk team members on quality standards.
• Identify and propose improvements in content and presentation quality.
• Conduct reviews to ensure compliance with company standards.
• Collaborate with stakeholders to refine content and manage processes.
• Create and scale the Deal Desk post-submission review process.

Project Management:

• Manage the editorial calendar and team assignments.
• Track and report project progress and milestones.
• Foster a collaborative and supportive work environment.
• Provide direction and support in using GenAI for content creation and management.

Qualifications:

• Bachelor’s degree in English, Communications, Journalism, Business, or related field.
• 6+ years of experience in responding to RFPs/RFIs/RFQs and creating content for proposals and sales deliverables.
• Experience in quality management and agile quality review processes.
• Strong strategic content planning and editorial direction skills.
• Exceptional writing and editing skills with a thorough understanding of brand voice and messaging.
• Strong project management skills with the ability to prioritize and manage projects.
• Excellent interpersonal and communication skills.
• Proficiency in Microsoft Office Suite and other relevant software applications.
• Portfolio of proposal-style writing samples required. 
• Experience with Salesforce and Qvidian is a plus.

Additional Requirements:

• Project management skills with experience in PMT and Qvidian.
• Strong SME relationship management capabilities.

ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information,  visit www.abm.com.
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law.  ABM is committed to working with and providing reasonable accommodation to individuals