VQ is a national comprehensive child, youth and family services organization committed to providing successful and effective services while adhering to the highest professional standards.

VQ operates around the nation, providing care services such as residential programming, community-based services, and in-home services for children and their families. We work with state and federal governments to go where the need is greatest and give back to communities that need our services the most. Regardless of the circumstances and background that a child comes from, we believe they deserve an opportunity for a good life.

The Assistant Program Director will work closely with the Program Director to ensure the effective implementation of

program goals, policies, and procedures. This individual will play a key role in supporting the overall management

and operations of the program, including staff supervision, compliance oversight, and liaison responsibilities with

relevant stakeholders.

ESSENTIAL FUNCTIONS:

● Leadership and Workforce Development:

o Take ownership of building a positive culture that supports growth, teamwork and

collaboration with an emphasis on trauma informed care.

o Establish open communication by facilitating a strength-based, feedback-rich

environment with clear expectations.

o Support and collaborate with the Program Director in various aspects, including executing

the program's vision, fostering positive workplace morale, managing departmental issues,

and organizing staff meetings for effective communication and collaboration.

o Offer supervisory and technical support to assigned departments, focusing on enhancing

their performance and effectiveness. This includes evaluating projects, setting strategic

goals, and encouraging continuous professional development.

o Address grievances and complaints from both children and employees, and collaborate

with HR to develop corrective actions or disciplinary responses to performance or conduct

issues.

o Continued growth and development as a leader, leading by example with commitment to

self awareness and skill development.

o Flexible schedule to accommodate staff meetings, unannounced visits, and other program

needs to accommodate all shifts.

o Engage in continuous learning through organizational training and external professional

development opportunities, including off site training and meetings.

● Partnerships and Communication:

o Serve as primary or secondary liaison to external and internal stakeholders.

o Cover for the Program Director in their absence.

o Ensure effective cross-departmental communication, organizing, facilitating and attending

meetings and contributing as a team member across interdisciplinary efforts.

o Works in collaboration with VisionQuest leadership and other sister programs to ensure

continuity and consistency across programs.

o Willingness to fill vacant roles as needed.

o Assist with after hours on call responsibilities and unannounced visits.

● Compliance, Quality Assurance and Continuous Quality Improvement

o Assist in the collection, analysis, and reporting of program data to track outcomes, inform

decision-making, and ensure the accurate and timely submission of reports to funding

agencies and stakeholders.

o Facilitate the implementation of policies and procedures to ensure the program adheres to

Office of Refugee and Resettlement (ORR) and state licensing regulations, acting as a

liaison to these entities and others when necessary.

o Ensure identified departments are completing required monthly audits of the program’s

active and inactive case files.

o Assist with change, risk, and resource manag