Receiving Lead

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods. Through our work, we are committed to contributing to a sustainable future, both for fashion and for our employees. Authenticity is a core component of our business; we value it in our products and we celebrate it across our teams by encouraging every TRR employee to bring their REAL authentic selves to work each day. We’re hiring, and we’d love for you to join our dynamic team!

Responsible for daily QC of all items rejected for brand or condition with a focus on trying to save items with resale value.

What You Get To Do Every Day

• Special audits and training recommendations for employees who’s rejection rates are above or below company standards.
• Documenting daily QC results and providing weekly and monthly statistics to management.
• Utilizing condition & brand standards guide to understand where exceptions can be made.
• Utilizing looker and partnering with merchandising to understand product trends.
• Attending training and relevant meetings with merchandising related to brand standards.
• Responsible for handling items that need a brand code added into our system.
• Presenting QC finding in daily team huddles as needed
• Working closely with copywriting to review items rejected and presenting recommendations as needed

What You Bring To The Role

• A degree in fashion merchandising or a related field
• 3+ years experience in a luxury fashion environment
• Experience in buying, pricing or planning is a plus  
• Knowledge of vintage and archival fashion is highly recommended
• Must be comfortable with google sheets, documents, presentations and excel
• Strong research skills and understanding of fashion collection information is required  
• Ability to analyze data and provide feedback to management
• Excellent verbal and written communication skills
• Ability to prioritize tasks and stay organized in high volume, face paced environment
• Highly motivated individual who can work independently
• Professional, can do, team player attitude
• Ability to adjust to the ever changing environment

The expected hourly rate for this role is $19 - $22. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

GHR8005 #LI-AJ10 #LI-Onsite

 

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 30 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our twelve shoppable stores, customers can sell, meet with our experts and receive free valuations.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 poun