Rental Sales Representative

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Job Description:

• Location: Onsite – Columbia, MO
• Schedule: Monday – Friday, 7:30 AM – 4:30 PM
• Employment Type: Full-Time
• Benefits: Dental, Vision, Medical, 401k benefits
• Hourly Pay: $21/hr

Do you thrive on building relationships and making sure every customer interaction leaves a lasting positive impression? As a Rental Sales Representative at Ryder, you’ll be the primary point of contact for our customers — the person they count on to understand their needs, solve their problems, and keep them coming back.

Customer satisfaction isn’t just a metric here — it’s the foundation of everything we do. You’ll own the full customer experience from first contact through issue resolution, building the kind of trust and loyalty that drives long-term business growth. Working cross-functionally with Sales, Marketing, Operations, and Asset Management, you’ll have the resources and support to deliver for your customers every single day.

You’ll have ownership across four key areas of the business:

Sales & Marketing

• Handle inbound sales calls and drive outbound solicitation to grow the customer base
• Execute the business unit’s marketing plan and maintain accurate marketing database records
• Maximize rate opportunities within the marketplace
• Generate leads for rental, lease, and used vehicle sales
• Maintain and expand relationships with the existing customer base
• Coordinate inventory levels to meet customer demand and maximize operational effectiveness
• Drive overall Ryder market share through successful execution of sales and marketing initiatives

Operations & Asset Management

• Oversee the profitability, operations, and asset management of a rental location
• Coordinate with Maintenance, Asset Management, Sales, and Marketing to ensure customer satisfaction
• Maintain compliance with company, local, state, federal, and other regulatory requirements
• Leverage a complete understanding of marketplace conditions to maximize rental fleet utilization

Customer Success

• Drive profitable revenue growth by maintaining and deepening customer relationships
• Serve as the primary point of contact for all internal and external customer satisfaction
• Resolve customer concerns, issues, and disputes to protect and grow the ongoing relationship

Communication & Relationship Building

• Build constructive and effective relationships with internal and external stakeholders
• Maintain composure and professionalism when navigating challenging situations
• Clearly articulate Ryder’s product and service offerings to customers at all levels

Ryder isn’t just a great place to build a sales career — it’s a company that has been recognized time and again for excellence, integrity, and its commitment to people:

• One of the Most Trustworthy Companies in America – Newsweek
• America’s Best Large Employers – Forbes
• World’s Most Admired Companies – Fortune Magazine
• Top Company for Women to Work for in Transportation – Women in Trucking
• Overdrive Award – General Motors
• Food Logistics’ Top 3PL Award – SDC EXEC
• Reader’s Choice Excellence Awards – Inbound Logistics
• Top Women to Watch in Transportation
• Supplier Environmental Excellence Award – Verizon

We’re also committed to a greener future — Ryder operates the largest electric vehicle (EV) fleet footprint in the United States.

Hear directly from the people who work here:

https://www.youtube.com/watch?v=usBbl6L1V6E 

https://www.youtube.com/watch?v=b24PFgxvVS0 

• On a voluntary basis as well as based on scheduling, the Rental Sales Representative will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor
• Performs other duties as assigned

• Strong verbal and written communication skills
• Ability to get both verbal and written communication across that has the desired effect
• Go