State Equal Employment Opportunity Coordinator - Public Service Manager II

Location: Augusta,Maine,United States

BUREAU OF HUMAN RESOURCES

OFFICE OF EMPLOYEE RELATIONS

Opening Date: January 22, 2025

Closing Date:  February 5, 2025

Job Class Code: MA30
Grade: 30
Salary: $71,843.20 - $101,587.20/Annually 
Position Number: 004900511

Make a difference in your career. As the State Equal Employment Opportunity (EEO) Coordinator, you will have the opportunity every day to make a positive and meaningful impact by providing critical direction to State agencies. In this role, your guidance and direction will ensure agency compliance with the Federal and State laws, rules, and regulations, including Title VII of the Civil Rights Act of 1964, Family and Medical Leave (FML), Americans with Disabilities Act (ADA), Pregnant Workers Fairness Act, the Uniformed Services Employment and Reemployment Rights Act (USERRA)), and the Maine Human Rights Act. You will collaborate with Management and other HR Professionals to resolve employee complaints in these areas and may conduct or oversee investigations and/or management reviews. 

In addition to the competencies below, this position requires strong communication skills, ability to maintain effective working relationships, critical thinking ability, strong writing skills, and the ability to multi-task and travel statewide as necessary.

While no two days are the same, on any typical day you will:

• Work with HR Managers, HR Directors and State employees on Family Medical Leave matters, Americans with Disabilities accommodations and statewide reassignments as an accommodation;
• Lead and/or support personnel investigations into complaints of discrimination or harassment (e.g. speak with witnesses and write investigation reports); and
• Partner with a team of Compliance experts dedicated to making the State of Maine the Employer of Choice in Maine. 

Candidates must be able to demonstrate competence in the following areas:

• Analytical Thinking - The ability to identify key issues in a problem or situation, examining interpersonal, personal, political and situational variables.
• Creativity -The ability to recognize and make recommendations when there is a need for new/modified approaches.
• Customer Focus - The ability to probe for the real, underlying needs of employee or manager seeking assistance and to match those to available options.
• Effective Communications – The ability to negotiate solutions to problems or obstacles while maintaining positive relationships with others.
• Integrity – The ability to choose actions in accordance with agency vision, even when in conflict with personal preference.
• Results Oriented – The ability to anticipate personal and environmental obstacles to reaching objectives and plan contingent actions accordingly.
• Sound Judgment – The ability to evaluate facts, analyze information, reach logical conclusions and make sound recommendations.
• Supportive Coaching – The ability to share experiences to help others recognize what has worked well in the past and what can be improved.
• Systems Thinking – The ability to form clear interpretations and understand the dynamics of a situation based upon many types and multiple sources of information.
• Vision – The ability to promote a long-term, big-picture view of Maine State Government and its goals. 

MINIMUM QUALIFICATIONS

• Experience in EEO Compliance (Title VII of the Civil Rights Act, Americans with Disabilities Act, and Family and Medical Leave Act, or other comparable state or federal laws).
• Experience in conducting internal personnel investigations.
• Ability to handle sensitive and confidential information with professionalism and discretion.
• Strong verbal and written communication skills.
• Ability to work collaboratively with groups and in a leadership role.

Preference will be given to those applicants with:

• Experience working with a large employer in an human r