Operations Analyst, Baseball Data Platform

<p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">The vision of the Baseball Data Platform team is to capture the story of baseball through its data. As an Operations Analyst at MLB, you will fulfill that vision by supporting our customers, tracking and improving data quality, and leveraging data to deliver insights using play-by-play and Statcast tracking data. You will partner closely with world-class software engineers, data scientists, and subject matter experts with the sports’ richest and most robust data at your fingertips.</span></p> <p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">The Operations Analyst, Baseball Data Platform will play a pivotal role in ensuring the accuracy, consistency, and reliability of data across various systems and processes. This role involves collaborating with cross-functional teams to implement and maintain data quality initiatives, as well as providing ongoing support to address data-related issues. The successful candidate will leverage previous experience in sports analytics to enhance the use and reliability of data in decisions across baseball while being open-minded about new data and technology. The candidate should be comfortable working in a fast-paced environment and comfortable balancing communications with multiple internal and external stakeholders.&nbsp;</span></p> <p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">The position is based in either San Francisco or New York City with some travel expectations.</span></p> <p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><strong>Responsibilities</strong></span></p> <ul> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Flexibility for weekly support shifts during business hours, nights, and/or weekends to support MLB Club questions/needs and internal baseball technology incident response, including weekly night shifts until the end of MLB games each night (often 2am ET/11pm PT) during the season</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Triage complex, multi-faceted issues to identify root causes and mitigation steps</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Work proactively with stakeholders and teammates to identify preventative measures to limit issue impact and recurrence</span></li> <li style="font-size: 12pt; font-family: a