Operations Supervisor - Warehouse
EOSAbout the role
WHO WE ARE:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU WILL DO:
- Coordinate & supervise the IT Logistics operations team(s) on the delivery of safety, service, accuracy and cost KPI’s.
- Oversee exceptional performance levels on site across all areas of the operation including, but not restricted to, goods in, processing, inventory control, fulfilment, picking, imaging, dispatch and returns.
- Assist with cross functional management teams to provide the best possible service and cost to our customers.
- Assist with the delivery of IT Logistics Business Plans, KPI’s, values and people processes are delivered and embedded.
- Support the IT Logistics teams to attract, acquire, retain and develop the necessary talent to continuously improve team performance and capability.
- Prepare any reports or documentation to share with key stakeholders to help deliver great service at the best possible cost for EOS and our partners.
- Assist and deputize for the Operations Director with the operational relationships with all third-party partners across the operation.
- Play a key part om developing best in class operations and share best practice internally with the EOS teams.
- Lead performance management initiatives for all teams & report to the Operations Director.
- Seek out waste reduction initiatives.
- Help create a positive and fun working environment.
WHAT YOU NEED TO SUCCEED:
- 3+ years’ experience leading in challenging environment whilst delivering results.
- Background in Lean is beneficial
- Experience in IT Logistics & asset management would be beneficial
- Experience in leading teams in a fast pace at a high volume
- Management of a National/Regional services with approximately 50-150 full-time associates
- Ability to understand and thrive in high volume work environment during extremely busy peak seasons.
- Excellent communication skills, both verbal and written.
- Must be proactive, data driven and a good, anticipated planner.
- Experience managing as a vendor is highly desired.
- Hands-on strong problem-solving skills.
- Proficiency developing metrics planning (good working knowledge of spreadsheets)
- Degree qualified preferred but not essential
COMPENSATION AND BENEFITS:
- $70,000 - $80,000 annual salary range (Depending on experience)
- Health, Dental, Vision, 401k, PTO, and more
Pay Range$70,000—$80,000 USD
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