Project Manager, Advisory

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We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Project Manager, Advisory

What does a successful Project Manager, Advisory do?

As a member of the Project Management team in Professional Services, you will work directly with Fiserv's clients to ensure successful project delivery by leading a portfolio of large-scale projects or programs with a high degree of complexity and risk. You will be responsible for project intake, delivery, and short-term post-production support while fostering ongoing client relationships. You will collaborate with key business partners to achieve success throughout the project lifecycle, often interfacing directly with our clients across multiple products, business units, or functional areas. This position provides you with the opportunity to learn several facets of our business while leading client engagements, project team discussions, and problem-solving scenarios.

What you will do:

• Lead cross-functional teams and multiple Fiserv Business Units in delivering complex projects.
• Manage project intake, delivery, and short-term post-production support.
• Foster and maintain ongoing relationships with clients to ensure satisfaction with project outcomes.
• Provide technical consultation throughout the solution delivery lifecycle.
• Define project governance including roles, responsibilities, decision rights, and critical issue paths.
• Develop project delivery plans and lead problem-solving efforts during project execution.
• Ensure predictable, consistent project delivery by defining success criteria upfront.
• Communicate project progress to stakeholders throughout the project lifecycle.

What you will need to have:

• 6+ years of experience in project management in a client-facing/consulting role.
• Expertise in project management processes and methodologies.
• 6+ years of experience with matrix management of cross-functional processes and teams.
• Bachelor's degree in business or technology field or equivalent work experience.
• Ability to travel up to 10%

What would be great to have:

• 6+ years of experience taking projects from original concept through final implementation.
• Experience defining and maintaining project governance and control mechanisms.
• 6+ years of experience as a Portfolio Manager overseeing the delivery of implementation projects.
• Ability to prepare and conduct presentations, both informal and formal.
• Demonstrated skill in handling client escalations and managing stakeholder expectations.

Perks at Work:

• We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
• Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
• Prioritize your health with a variety of medical, dental, vision, life, and disability insurance options and a range of well-being resources through our Fuel Your Life program.
• Advance your career with training, development, certification, and internal mobility opportunities.
• Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship, now or in the future.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parti