Key Account Manager Medicare

Job Summary

Effectively manages assigned key accounts including all aspects of client interaction with Priority Health. Strategic relationship building imperative in this position.

Essential Functions

• Renewal Strategizing--Group Retention: Personally manage all aspects of key accounts assigned. These key accounts require extensive strategic, proactive consultative management including rate renewal strategy, benefit consulting, relationship building, problem solving, data analysis, and solution implementation. Some accounts may include multiple products, services and challenges outside the realm of most other accounts. Engage clients and Priority Health key personnel to demonstrate value of Priority Health and build strategic alliances with clients. Implement follow-up evaluation tools to assure high levels of satisfaction.

• Membership Growth--Contract Retention: Work with Manager to develop and implement strategic plans for each account consistent with organization’s mission. Main objective is to retain and increase membership, build strategic alliances with key accounts and improve service to clients and agents. Develop business relationships with executives at Key Accounts to provide value to clients in areas other than benefit options. Report opportunities, challenges and activity for each account quarterly to Manager.

• Internal Participation in Leadership--Teamwork: Represent interests of and perspective of clients in Management Team meetings and planning sessions. Strategize issues and opportunities with other Priority Health Management to incorporate client perspective in Priority Health’s Goals and objectives. Participate in other internal Priority Health Committees to help achieve company and client goals where appropriate.

• Professional and Personal Development: Stimulate and develop sales and service teams with strategies utilized on key accounts to initiate service improvements and new sales techniques. Role model effective account management to stimulate improvement in overall account management strategies. Participate in improving the level of sophistication in our employer and agent communications to better differentiate Priority Health from the competitive market.

• Attend professional conferences as needed and when approved in advance by Client Services Senior Management.

• Attend continuing education classes in order to maintain active Life and Health agent licenses.

Qualifications

• Required Bachelor's Degree or equivalent in a health related field

• Preferred Master's Degree

• 5 years of relevant experience Required

• Excellent knowledge of managed health-care industry. Preferred

• Progressively responsible positions in strategic account management. Preferred

• LIC-Michigan Health & Life Insurance License - STATE_MI State of Michigan Upon Hire required

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

• On-demand pay program powered by Payactiv

• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

• Optional identity theft protection, home and auto insurance, pet insurance

• Traditional and Roth retirement options with service contribution and match savings

• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Priority Health - 1231 E Beltline - Grand Rapids

Department Name

PH - Consumer Markets Sales Leadership

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

8 a.m. to 5 p.m.

Days Worked

Monday to Friday

Weekend Frequency

N/A

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Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable acc