Senior Associate, Client Services

Company Description

Dentsu is a modern marketing solutions company. Our mission is to help clients navigate, progress, and thrive in a world of change. Businesses rely on our integrated network of agencies and specialized practices to champion meaningful progress through creative, media, commerce, data, and technology. dentsu international comprises 66,000 diverse people in 143 countries, who are dedicated to teaming for growth and good.

Why Join Us? We have a start-up feel with the backing of a large agency network. We help brands achieve tremendous competitive advantage. We thrive because we employ the best in the business. Dentsu Media Growth’s energy and personality live in everything we say and do, and it shows in the way we deliver to our clients. Join the team that drives the success of our global agency network. Come be a part of our company’s success story.

Job Description

The Sr. Associate, Client Solutions and Planning is the day-to-day lead with both clients and internal teams, supporting the management of Paid Search, Shopping, Search Engine Optimizations (SEO), and teams. This person must be organized, well-spoken, and have leadership qualities which translate into the ability to manage projects to meet client needs. This person will oversee projects from beginning to end and must do so without losing sight of bigger picture goals.  

The role requires a proactive person who can develop strong team and client relationships.  Someone who thrives while juggling numerous projects, loves learning something new every day, and isn’t afraid to seek out new opportunities and pursue new ideas.  

Responsibilities Include:  

• Lead client meetings and day-to-day client and internal communications, while coordinating cross department  

• Manages the development and delivery of a variety of client deliverables ranging from campaign reports to status documents  

• Act as a gatekeeper in identifying red flags and recommending proactive solutions to mitigate risk  

• Oversee cross-functional process and identify best utilization of team resources  

• Detail-oriented with strong follow-through   

• Mines data, provides insights and offers recommendations (to Supervisor/Director) on business-oriented challenges/opportunities  

• Owns and masters account finance tracking, including generating media authorizations & invoices  

• Demonstrates critical thinking in solving problems and is resourceful in gathering data and addressing issues to contribute to solutions  

• Supports the team by managing daily account needs from task/project management and meeting logistics, to distribution of account-related documentation  

Qualifications

• BA/BS in marketing or related field with 2-3 years of account management in a digital environment, or similar years in paid search and/or digital analytics with a client facing role  

• Preferred candidates will possess knowledge of Paid Media or SEO, along with a foundational understanding of the various digital media channels, encompassing paid, owned, and earned media. 

• Excellent communications (written/verbal), presentation and analytical skills with the ability to craft appropriate strategies, develop presentations, POVs and key strategic documents to provide thought leadership and drive innovation  

• Can effectively anticipate questions; Demonstrates understanding of clients’ business and competitive marketplace;  

• Communicates in a concise manner, with clarity, in both writing and speech.  

• Understanding of basic mathematical concepts and basic knowledge of Excel is preferred  

• Enthusiasm for digital media, the advertising eco-system, and up and coming developments  

• Follows the tenants of Trusted Advisor to the clients, including being a critical thinker to foster sound, business-focused decision making for the team  

Additional Information

The anticipated salary range for this position is $51,000 - $83,375 per year

Salary is based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit www.dentsubenefitsplus.com

About dentsu
Dentsu is the network designed for what’s next, helping clients predict and plan for disruptive future opportunities in the sustainable economy. Taking a people-centered approach to business transformation, dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape society.