Pharmacy Assistant

North Olympic Healthcare Network (NOHN) 

Job Title: Pharmacy Assistant 

Department: Pharmacy 

Reports To: Pharmacy Director 

FLSA Status: Non-Exempt 

Summary: 

Assist in various tasks or duties consistent with pharmacy assistant as outlined by the Washington State Pharmacy Commission and NOHN policies. Must be flexible and helpful in assisting the responsible pharmacist(s) to improve the operation of NOHN in support of the mission; to provide patient-centered, quality-driven, whole-person healthcare services, accessible to everyone in our community. 

Essential Duties and Responsibilities: 

Achieve Results  

• Support NOHN retail pharmacy operations 

• Able to ensure patient safety and provide excellent customer service 

• Aware of and adhere to all pharmacy policies and procedures  

• Interacts with customers and co-workers in a professional manner  

• Support compliance with the Health Resources and Service Administration Office of Pharmacy Affairs with regard to the 340B program  

• Utilize Epic EMR as needed for patient or pharmacy specific medication records 

• Handling Third Party Insurance Plans and Prior Authorizations

Under the supervision of a licensed pharmacist, duties will include, but are not limited to:  

• Typing of prescription labels 

• Filing 

• Bookkeeping, 

• Pricing 

• Stocking 

• Medication delivery 

• Nonprofessional phone inquiries 

• Documentation of third-party reimbursements 

• Cash register operation 

Operational Excellence 

• Utilize proper and consistent application of Lean methodologies and tools (kaizen, kanban) 

• Support compliance with all Washington State pharmacy requirements 

• Maintain effective, positive relationships with staff, peers, and management 

Qualifications: 

• Education: Minimum high school diploma or GED, Registration as a Pharmacy Assistant with WA State Pharmacy Commission. Basic Life Support (BLS) certified and renewed on an annual basis. Valid WA State Driver’s license and current vehicle insurance.  

• Experience: Customer service skills including phone and front counter skills. 

• Skills: Communicate effectively with peers, providers and patients. Attention to detail. Comply with all aspects to state regulations regarding retail pharmacy ancillary personnel utilization. Proficiency in EHR systems, strong organizational skills, ability to work independently and as part of a team, cultural sensitivity. 

• Language: written and spoken English 

• Attendance: Regular attendance and punctuality are expected and required.

Physical Demands: 

•  Will require prolonged standing.  

• Must have the ability to do the following: 

• Ability to lift up to 15 pounds. 

• Stand and/or sit for long periods of time, up to 8 hours. 

• Able to bend and twist body 

• Handle repetitive movements 

• Kneel or crouch as needed 

Work Environment: Fast-paced community health center setting, potential exposure to infectious diseases, interaction with diverse patient population. 

Benefits: Medical, Vision, and Dental coverage, 4% 401k Contribution, $50 a month HRA contribution to be used towards qualifying medical expenses, Paid Time Off (PTO) plus paid holidays.