Field Canvassing Team Lead

Summary  

The Customer Acquisition Team Lead is responsible for planning, coordinating, and overseeing door-to-door appointment-setting campaigns to drive sales opportunities and achieve organizational goals for their assigned area. This role involves managing a team of appointment setters, implementing strategies, and ensuring the highest standards of professionalism and efficiency in the field. 

Qualification Requirements 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Minimum Qualifications 

• High School Diploma or equivalent required; College Degree preferred  

• Quick problem-solving skills to address challenges encountered during appointment-setting activities. 

• Strong leadership and team management abilities to guide and motivate a team of appointment setters. 

• Excellent communication skills to convey product or service information clearly  

• Train appointment setters effectively. 

• Ability to plan and organize appointment-setting activities, set priorities, and meet targets. 

• Exhibit quick problem-solving skills to address challenges encountered during appointment-setting activities. 

• Previous experience in sales, appointment setting, or a related field is required. 

• High ethical standards and a commitment to conducting appointment-setting activities with integrity and professionalism. 

Knowledge, Skills, and Abilities  

• Excellent customer relations, empathetic & personable skills  

• Ability to work Microsoft suites and Internal software's 

• Ability to roadmap success 

• High energy 

• Must be able to organize & prioritize  

• Ability to adapt well and accept feedback in a changing environment 

• Must be comfortable in technology driven environment 

• Ability to work independently 

Supervisory Responsibilities 

Customer Acquisition Specialist  

Essential Functions 

• Develop and implement strategies for door-to-door appointment setting to achieve campaign goals and increase sales opportunities by cutting maps for each member of your team. 

• Recruit, train, and manage a team of appointment setters for effective execution of the door-to-door campaign.