Sr. Account Expansion Executive

Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check. 

AI at BambooHR
At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR.

Essential Job Duties

As a Senior Account Expansion Executive at BambooHR, you’ll play a critical role in driving growth within our existing customer base. You’ll act as a strategic partner to customers, helping them maximize the value of their BambooHR investment while identifying and leading expansion opportunities aligned to their evolving business goals.

In this role, you’ll own more complex expansion motions, engage senior-level stakeholders, and influence long-term account strategy. You’ll work closely with Account Executives, Customer Success, and cross-functional partners to drive expansion, retention, and durable customer relationships. If you’re energized by consultative selling, strategic account ownership, and meaningful revenue impact, this role is for you.

You will:

• Own & Drive Expansion Revenue: You’ll own expansion strategy and execution across a book of business, identifying growth opportunities and leading value-based sales motions. You’ll recommend solutions that align to customer priorities while driving meaningful, predictable revenue impact.
• Lead Strategic, Consultative Sales Conversations: You’ll conduct deep discovery to understand customer goals, challenges, and decision drivers. By connecting BambooHR solutions to measurable business outcomes, you’ll build compelling, executive-ready recommendations that resonate beyond product features.
• Engage & Influence Senior Stakeholders: You’ll build trusted relationships with key customer stakeholders, including senior leaders and decision-makers. You’ll confidently navigate complex buying groups, align competing priorities, and maintain momentum throughout the deal cycle.
• Guide Complex Buying Processes: You’ll own the end-to-end buying experience, anticipating risks, addressing objections, and clearly guiding customers through decision-making. You’ll bring structure and confidence to more nuanced negotiations while maintaining a collaborative, customer-first approach.
• Strategic Account Ownership & Cross-Functional Leadership: You’ll take full ownership of expansion opportunities from first signal through close, partnering closely with Customer Success and Account Executives to support adoption, renewals, and long-term account health. You’ll contribute to account planning and help shape multi-quarter growth strategies for your customers.
• Pipeline, Forecasting & Process Excellence: You’ll maintain strong pipeline hygiene and accurate forecasting in CRM. Using data and insight, you’ll prioritize high-impact opportunities, manage risk, and bring clarity to expansion forecasts.
• Market, Product & Competitive Expertise: You’ll develop deep knowledge of BambooHR’s products, add-ons, and the broader HR tech landscape. You’ll use this expertise to position solutions effectively, handle competitive conversations, and advise customers with confidence.

What You’ll Need to Get the Job Done:

• 4+ years of sales experience, with significant time in account management, expansion, or consultative B2B sales roles
• Proven experience managing complex sales cycles and multi-stakeholder buying processes
• Strong discovery and value-based selling skills, with the ability to tie solutions to business outcomes
• Experience negotiating and closing moderately to highly complex deals
• Strong CRM discipline with a track record of accurate forecasting
• Demonstrated ability to collaborate cross-functionally and influence without authority
• Clear, confident communication and executive-level presentation skills

What Will Make Us REALLY Love You:

• Experience in SaaS, HR tech, or a related industry
• A consistent track record of meeting or exceeding quota in an expansion-focused role
• Comfort operating in ambiguity and helping shape process as the business scales
• Familiarity with structured sales methodologies (e.g., MEDDPICC, Challenger, SPIN)
• A strong sense of ownership, curiosity, and a desire t