Systems Engineer - Residential Electrification LEVEL I, II, III, IV

Brief Description of Sunnova
Sunnova (NYSE: NOVA) is revolutionizing the energy industry as a leading Energy as a Service (EaaS) provider of solar, battery storage, EV charging, and other energy solutions with customers spanning the U.S. and its territories. Founded in 2012, our goal is to provide homeowners, businesses, and communities with a better energy service at a better price – making clean, renewable energy more accessible, reliable, and affordable. At Sunnova, we believe that our success comes from the diversity and creativity of our people. Our team is made up of forward-thinkers who are passionate about changing the energy industry for the better, and we're looking for like-minded individuals to join us. We encourage our people to push beyond traditional limits and explore new horizons – because only then can we truly transform the world for the better. If you're excited about being a part of the fastest-growing segment of the energy industry, we want you on our team!
SYSTEMS ENGINEER – Residential Electrification LEVEL I, II, III, IV
THE POSITIONWe have an exciting opportunity for a highly talented, motivated professional to join our team as a Systems Engineer.  The Systems Engineer will be responsible for system design due to component failure or obsolescence, part substitution, system upgrades and re-designs for residential microgrids with PV, BESS, EV charging, Generators, Load Controls, and other electrification technologies.  This position requires a strong understanding of design schematics and representational drawings in order to interpret design for re-engineering activities. Electrical calculations, and PV energy production estimation will be an integral part of daily job responsibilities.  This individual will work closely with O&M, Service and Product Line Management teams.  It will be the responsibility of the Systems Engineer to guide our Dealers in the application of residential electrification technologies to achieve highest quality standards to support Sunnova’s mission to deliver unparalleled service.

JOB RESPONSIBILITIES

• Create practical, field installable, system integration architectures with individual components from various OEMs.
• Create technical material that clearly describes applications of systems integrated with residential electrification technologies.
• Create technical training material for the installation partners by collaborating with Sunnova learning and development team.
• Own system designs due to component failure or obsolescence, part substitution, system upgrades and re-designs for residential microgrids with PV, BESS, EV charging, Generators, Load Controls, and other electrification technologies.
• Familiarity with multiple local permitting jurisdictions.
• Stay abreast with current residential PV electrical and mechanical equipment.
• Multi-disciplinary understanding of the challenges associated with construction while working with sales, construction management, and financing of energy assets mandates effective communication skills.
• Must be detail oriented and an efficient worker.
• Answer inbound customer and contractor calls and emails. 
• Provides administrative problem-solving support to the operations staff, dealers and customers.
• Educate contractors on processes and procedures. 
• Escalate unresolved or complex issues.
• Ensure project deadlines are maintained.
• Handle customer service on technical related issues – on the phone or in person during site visits.
• Encourage individual professional growth and development by meeting mandatory project deadlines, displaying skills competency, and supporting department-based goals, which contribute to the success of the organization; serves as a mentor. 
• Help to ensure satisfaction by providing a seamless operational process of the department organization. Participate in discussions with the operation management regarding the goals set.

JOB REQUIREMENTS

• Education required: BS degree in Electrical or Renewable Energy Engineering fields.
• Excellent opportunity for a new graduate to add value while gaining experience.
• A licensed Electrician will be considered
• A background or familiarity with PV (photovoltaics) projects is a plus.
• A background with PV projects utilizing battery storage systems is a plus.
• PC skills; Microsoft Office - Excel, Word, & Outlook. Salesforce experience a plus.
• Familiar with the National Electric Code (NEC) 
• Strong problem-solving skills
• Familiarity with residential construction
• Ability to read construction documents (drafted plans, sections, elevations, wiring diagrams)
• Knowledge of mechanical design, electrical design and theory
• A background or familiarity with computer aided design (CAD)
• Very strong org