People Operations Senior Specialist

GHJ is looking for a People Operations Senior Specialist
WHY we get up in the morning
At GHJ we help our people and clients pursue their passions, build thriving businesses, and create a better future.
WHAT we believe
We believe that collaboration is the foundation for success. We work as a business advocate for our clients – providing personalized service and building long-term relationships to help position our clients for the future.
HOW we succeed
We are deeply committed to our core values of Bright Minds, Brave Hearts and Bold Actions and incorporate them into every aspect of our business. By living these values, we are able to meet our strategic objectives of Remaining Fiercely Independent (financial success), Meeting client demands/needs (client success), Reinforcing and expanding cultural distinction (people success).
Summary of Role:
As a People Operations Senior Specialist at GHJ, you’ll take ownership of processes and policies related to the employee lifecycle, including onboarding (offer letters, background checks, I-9s, etc.), offboarding, new hire orientation, immigration, employment verifications, and employee change requests. You will report to the Manager, People Operations and Total Rewards, and play a key role in continuously improving the employee experience by proactively identifying opportunities, solving problems, and driving process enhancements. Your goal is to treat employees as internal customers while bringing a solutions-oriented mindset that increases efficiency, scalability, and engagement.

You will be responsible for:

Onboarding

• Own and manage the end-to-end onboarding process, ensuring a seamless and high-quality new hire experience
• Review and approve offer letters in the applicant tracking system (ATS) and generate customized offer letters as needed
• Manage independent contractor agreements including renewals
• Initiate and oversee background screening processes for new hires in accordance with company policy
• Proactively communicate onboarding details and coordinate with cross-functional teams to ensure readiness for new hires
• Complete and audit required new hire documentation across systems (HRIS, expense reporting, Intranet, etc.) for accuracy and compliance
• Coordinate and lead orientation sessions, continuously improving content and delivery based on feedback and evolving needs

Compliance and Employee Requests

• Take ownership of compliance-related materials such as labor law posters and the annual employee handbook update, ensuring accuracy and timeliness
• Implement, troubleshoot, and enhance HR compliance programs to meet evolving regulatory and organizational requirements
• Review and approve IT security tickets related to international travel, applying sound judgment and ensuring adherence to internal policies
• Independently handle employment verification requests with a high level of confidentiality and responsiveness
• Process and audit personnel changes while maintaining accurate and reliable employee records in the HRIS (e.g., Dayforce)

Offboarding

• Own the offboarding process, ensuring a smooth and compliant experience for exiting employees and internal stakeholders
• Prepare and review all exit documentation for accuracy and completeness
• Coordinate cross-functionally (IT, Finance, etc.) to ensure timely system access removal and accurate final payments

Additional Operations

• Manage operational tasks with a focus on efficiency, identifying opportunities to streamline or automate processes
• Track alternate work arrangements and ensure systems are consistently updated and accurate
• Administer employee programs (e.g., shout-outs, surveys) and recommend improvements based on participation and feedback
• Take initiative on additional projects and responsibilities, demonstrating ownership and accountability

What we need from you:

A strong passion for serving others, paired with a proactive, ownership-driven mindset across the employee lifecycle

A positive attitude with intellectual curiosity and a desire to continuously improve processes and outcomes

Confidence in your point of view, with the ability to thoughtfully challenge and recommend better approaches

High levels of customer service, sound judgment, and practical problem-solving ability

Strong attention to detail with the ability to think critically and anticipate downstream impacts

A collaborative approach, with the ability to partner cross-functionally (Finance, IT, etc.) while also working independently

A focus on sca