Administrative Support Coordinator - Educational Opportunity Program

Job Summary

Reporting to the Educational Opportunity Program (EOP) Director, the Administrative Support Coordinator is responsible for both coordination and administrative support duties and is a shared joint position between Cal Poly Scholars, the Educational Opportunity Program (EOP), and TRIO Achievers. The incumbent provides administrative support in the day-to-day operations of Cal Poly Scholars, EOP and TRIO Achievers; assists in the supervision of student assistants; assists in the budget tracking and purchasing for the department(s); provides comprehensive support for issues that are complex in nature; plans, organizes, coordinates and provides clerical support and services; and is responsible for implementation, participation and coordination of the EOP and TRIO Achievers admissions and application process.

Department Summary

Within the division of Strategic Enrollment Management and Student Affairs, Residential Student Experience, Equity and Transition (RESET) provides comprehensive programs that offer transition and retention services to students. These programs include Cal Poly Scholars, Career Services, Center for Military Connected Students, Disability Resource Center, Educational Opportunity Program, Residential Student Experience, TRIO Achievers, and Upward Bound.

Key Qualifications

• Ability to interpret, communicate and apply policies and procedures independently, and use judgement and discretion to act when precedents do not exist.
• Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area.
• Ability to analyze operational and procedural problems and develop, recommend, and evaluated proposed solutions.
• Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference.
• Demonstrated customer service experience requiring a very high level of diplomacy and professionalism.

Education and Experience

• High school diploma or its equivalent.  Type 45 wpm. Five years general office support or technical experience (Training at a vocational school or full-time college education may be substituted for the years of the required experience on the basis of one year or college education for 6 months of experience).

Salary and Benefits

Anticipated Hiring Range: $53,448 - $66,456 Per Year

Classification Range: $52,404 - $76,344 Per Year

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Anticipated Hiring Range referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Classification Range may be broader than what the University anticipates paying for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. 

Cal Poly

Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu.

Equal Opportunity and Excellence in Education and Employment

This position is open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal Poly provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race