Operations Supervisor

This role is aligned to the Coffee Operating Unit

Location: Spartanburg 2 – 3220 Moore Duncan Hwy, Suite 100, Gate A, Moore, SC 29369

Shift & Schedule:
Full-Time | 6:00 AM – 6:00 PM | 2-2-3 Rotating Schedule

• Week 1: Monday, Tuesday, Friday, Saturday

• Week 2: Sunday, Wednesday, Thursday
  Flexibility to work overtime, weekends, and holidays as needed is required.

As an Operations Supervisor, you will lead and develop a team of approximately 15 manufacturing associates in a highly automated, TPM-based production environment. You will foster a culture of safety, quality, accountability, and continuous improvement while partnering cross-functionally to optimize production efficiency, reduce costs, and deliver exceptional operational performance.

This role is ideal for a hands-on leader who enjoys coaching teams, solving problems, driving process improvements, and achieving results in a fast-paced manufacturing environment.

Responsibilities

• Lead a team of approximately 15 operations associates through hiring, onboarding, coaching, performance management, development, and recognition.

• Drive best-in-class performance across safety, quality, delivery, cost, and productivity metrics.

• Promote a culture focused on achieving zero injuries through safety observations, audits, training, and regulatory compliance.

• Ensure consistent product quality by leading right-first-time execution, layered process audits, and root cause corrective actions.

• Partner with Maintenance, Quality, Materials, and Distribution teams to maximize equipment uptime through TPM and preventive maintenance practices.

• Lead continuous improvement initiatives that increase efficiency, reduce waste, improve material flow, and lower operating costs.

• Support a mini-Business Unit (mBU) structure and Highly Effective Team model within a TPM environment.

• Facilitate operational meetings including production planning, TPM, site leadership, and employee communications.

• Utilize structured problem-solving techniques and data-driven decision making to improve operational performance.

• Carry out leadership responsibilities in accordance with company policies, TPM principles, and applicable regulations.

Leadership Expectations

Successful leaders in this role will:

• Foster a culture of trust, collaboration, and employee engagement.

• Set clear goals and hold teams accountable for achieving results.

• Develop employees through regular coaching and feedback.

• Encourage innovation and continuous learning.

• Create an inclusive, safe, and respectful work environment.

• Build strong cross-functional partnerships across the organization.

• Targeted annual compensation range of $80,000–$95,000.
• This is a salaried, exempt position paid biweekly. Compensation is competitive and commensurate with experience. 

Benefits (Effective Day One, Where Applicable):

• Medical, Dental, and Vision Insurance

• Disability Coverage

• Paid Time Off (including vacation and sick leave)

• 401(k) with company match

• Tuition Reimbursement

• Mileage Reimbursement

Benefits are subject to eligibility requirements and applicable collective bargaining agreements.

• Associate's or Bachelor's degree in Engineering, Operations Management, Supply Chain, Business, or a related field preferred.

• Minimum of 5 years of manufacturing experience or experience in a similar production environment.

• At least 3 years of leadership experience supervising teams of 10 or more employees in a Lean manufacturing environment.

• Experience with Microsoft Office and SAP or similar manufacturi