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Lending QA Specialist
Security Service Federal Credit UnionSan Antonio, United Statesfull_timeVerifiedPosted 3 Sept 2025
About the role
The Lending Quality Assurance Specialist I supports the Indirect and Consumer Operations teams by conducting quality assurance and monitoring reviews. These reviews are to verify quality and compliance of Consumer and Indirect Lending products through reviews of funded loans. The Quality Assurance Specialist I is responsible for reporting discrepancies to Lending management and validating that discrepancies are corrected. Works directly with Indirect and Consumer management and Loan Officers and Loan Processors. Identifies trends of issues identified in quality control reviews and reports these to management. Supports the development of quality assurance and operational reporting. Provides recommendations to QA and/or Lending procedure changes. Completes any other job related duties needed to help drive to our Vision, fulfill our Purpose, and abide by our Organization’s Values.The Lending Quality Assurance Specialist I supports the Indirect and Consumer Operations teams by conducting quality assurance and monitoring reviews. These reviews are to verify quality and compliance of Consumer and Indirect Lending products through reviews of funded loans. The Quality Assurance Specialist I is responsible for reporting discrepancies to Lending management and validating that discrepancies are corrected. Works directly with Indirect and Consumer management and Loan Officers and Loan Processors. Identifies trends of issues identified in quality control reviews and reports these to management. Supports the development of quality assurance and operational reporting. Provides recommendations to QA and/or Lending procedure changes. Completes any other job related duties needed to help drive to our Vision, fulfill our Purpose, and abide by our Organization’s Values.
Qualifications
High school diploma or equivalent. One (1) year of lending (Indirect and/or Consumer) operations experience. One (1) year of quality control / lending audit experience. Working knowledge of Indirect and Consumer related regulations. With minimal supervision, manage multiple priorities to ensure concurrent project timelines are consistently met. Highly analytical, detail oriented, and organized. Goal driven and self-motivated to work well under high volume and stress environment. Ability to function in a high volume environment and within time constraints while maintaining accuracy and attention to detail.
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