Client Lead

Two Circles is a fast-growing integrated sports marketing agency. We work with some of the world’s biggest sports organizations – including the NFL, Premier League, Formula 1, Wimbledon and IOC – and have four times been named Sport Industry Agency of the Year.

We have a team of 500 Two Circlers working from six offices across the world (Melbourne, London, New York, Los Angeles, Paris and Bern) who work cross-region to service our expanding international client base.

Two Circles’ Content team maximizes the impact of sports content through consultancy, multi-format content production and channel management. Services include creative and video content production, digital marketing campaigns, strategy, consultancy, full management of digital and social media platforms and commercialization of digital platforms.

We are looking to hire a Client Lead to join our talented and growing content team in North America. The ideal candidate will know the American sports landscape - its teams, players and commercial structure – and social media inside out, be a fantastic communicator and manager, and have an in-depth knowledge and understanding of platforms and emerging digital trends.

Requirements

We are looking for a social media expert to manage the relationship with our biggest content client in North America. This person should know the NFL and social inside out, be comfortable devising and delivering content strategies and campaigns on behalf of one of the world’s biggest companies and being answerable to our performance on a day-to-day basis. They must also be a fantastic communicator, a discerning and empathetic manager, and an awesome team player. This is a unique and exciting role to help alter the social landscape in the US around the NFL and to play a key role in shaping the rapid expansion of the Two Circles Content Team in North America.

ROLE SUMMARY

• Owning and managing the relationship with our main content client in North America
• Devising and executing our content strategy for said client along with the Senior Leadership and delivering against key measurement indicators to drive retentions
• Managing and motivating a team to consistently deliver on targets in a fast-paced environment
• Working closely with the whole team to drive innovation and creativity on all our social accounts, always striving to improve performance
• Planning and executing content campaigns around tentpole moments of the year
• Forging a distinct and appropriate tone of voice across our platforms, always with sensitivity to the client’s band and principles
• Helping said client to leverage existing high-profile talent relationships and ideate on new features, content strands and collaborations
• Identify opportunities for appropriate collaborations on our accounts
• Building strong relationships with the platforms and keeping up-to-date with new products and services as well as tech and algorithm changes
• Working closely with our insights team to consistently monitor and tweak output with a view to improving performance
• Researching, reporting, presenting for internal and external requirements
• Running paid media campaigns on the platform
• Develop strong relationships with other areas of the Two Circles business as well as the wider Content Team in multiple locations globally

ESSENTIAL SKILLS

The ideal candidate has:

• Consummate knowledge of social media landscape in the US to ensure our content is optimized for each platform
• A knowledge of production best practice, including creative production
• Knowledge of the social media landscape in North America
• Exceptional client management skills and a real team player
• Deep understanding of the NFL, its teams, players and the media landscape
• A proven track record in successful content creation across social media
• The ability to think creatively and is comfortable working to brand guidelines and tight deadlines
• The ability to think strategically around tentpole events and to build campaigns
• Strong content insights knowledge to constantly inform and tweak performance
• Excellent presenting skills, both for existing clients and pitching to potential new ones

Two Circles is committed to creating a diverse environment and is proud to be an equal opportunities employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We value and want to have all types of candidates apply for roles at Two Circles. Therefore, we would love for you to fill out the Equality & D