AWS-P and OM CoE-Associate-General Admin

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Discipline ES AWS - Program Management

Role Type  Associate – General Administration

The opportunity

We are looking for Associate -General Administration, who will be responsible for performing the activities related to General Administration. As part of the team, you will coordinate with consistent, high-quality services to key stakeholders across verticals / business segments.

 

Your key responsibilities

• Experience in General Administration with strong organizational skills. You will be required to support the Stakeholder/PM on the following tasks:
  • Perform activities such as expense report support coordinating with requestors in applicable tools
  • Proactively contact vendors to obtain necessary documentation or to address invoice discrepancies.
  • Maintain and update the status of requests in the work tracker, including adding detailed comments and follow-up actions.
  • Perform workflow management, which includes shared mailbox management
  • Maintain and update the status of requests in the work tracker, including adding detailed comments and follow-up actions to facilitate accurate reporting and analysis
  • Draft and send approval emails and other critical communication as needed.
  • Conduct audits and quality spot checks on expense requests submitted through the app.
  • Liaise with the IT team to troubleshoot and resolve application errors, ensuring minimal disruption to team operations.
  • Understand process and policy updates to team members effectively.
  • Update and maintain process documentation, including Wiki pages, internal trackers, and communication templates.
• Experience in coordinating tasks between various Global teams.

 

Skills and attributes for success

• Effective written and verbal communication skills to interact with requestors and vendors.
• Ability to request and clarify information in a professional manner.
• Good listening skills to understand the needs and issues raised by stakeholders
• Competence in managing and organizing emails and electronic documents                                                                                                                                                                                                       
• Time management skills to update the status promptly.
• Familiarity with work tracking systems and databases.
• Resourcefulness in obtaining missing information or correcting errors.
• Ability to handle multiple tasks and resolve issues
• Ability to prioritize tasks and manage follow-ups efficiently.
• Demonstrate an eye for detail
• Be flexible and willing to adjust responsibilities to align with developing business needs

 

To qualify for the role, you must have

• Overall - 0 to 4 years of experience
• Graduate – Bachelor’s degree – Commerce, Science, Arts
• Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change
• Responsible for supporting PM with the day-to-day management and smooth operation of various projects.
• Contributes as an effective team member and takes accountability for deliverables

 

Ideally, you’ll also have

• Knowledge in Project Management concepts would be an added advantage.

 

Technologies and Tools

• Microsoft Excel, Word and PPT
• Microsoft Outlook
• MS SharePoint

 

What we look for

• Willingness to learn         
• Time Management
• Listening Skills
• Communication

 

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argent