AVP, Provider Solutions

Job Description:

Role Summary/Purpose:

The AVP Provider Solutions role supports the Health and Wellness industries within the Provider Solutions team. This role will work closely with Health and Wellness and enterprise cross-functional teams to drive effective new partner & provider value that foster the ongoing growth & profitability across the Health and Wellness markets. To thrive in this role, you will need to be highly collaborative, have strong organization & communication skills, and enjoy finding creative solutions to complex challenges while also imagining innovative enhancements to existing processes. 

Our Way of Working

We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

Essential Responsibilities:

• Identify process gaps and implement solutions through the utilization of problem-solving techniques.
• Identify impact and accountability for Provider Solutions Strategic Initiatives.
• Own continual quality control and enhancements to relevant processes.
• Lead cross-functional teams in the execution of projects that deliver impact to provider experience and growth.
• Implement process enhancement that delivers upon Synchrony's governance and compliance standards.
• Drive the H&W Prefunding and Package Solutions strategy including data reporting and stakeholder management.
• Work in conjunction with the SalesForce and data teams to continue to enhance the Gold Standard Engagement product and stakeholder buy-in.
• Develop operating rigor to accelerate communications & best practices across Health and Wellness markets.
• Perform other duties and/or special projects as assigned.

Qualifications/Requirements:

• Bachelor’s degree or 5+ years of equivalent work experience.
• 2+ years of experience in sales and/or project management roles
• Strong leadership and project management skills
• Strong influencing skills and track record for cross functional collaboration
• Strong Microsoft suite, Salesforce, and Tableau acumen
• Ability to travel up to 30%+ (including weekends)

Desired Characteristics:

• Graduate of SYF Business Leadership program (BLP) or similar may be considered in lieu of experience.
• Experience using project management tools, such as Jira, Confluence
• Experience in healthcare and or financial services is preferred.
• Strong critical thinking and analytical skills
• Ability to demonstrate innovation and creative approaches to business needs.
• Proven ability to work remotely and independently.
• Organizational skills and effective time management to succeed in a fast-paced environment.
• Proof of good track record in B2B sales

Grade/Level: 10

The salary range for this position is 75,000.00 - 130,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.  Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.  Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.  All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your