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AVP, Mortgage Loss Mitigation & Acquisitions
VyStar Credit UnionJacksonville, United Statesfull_timeVerifiedPosted 3 Apr 2026
About the role
At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement--available to all full and part time employees. Part time positions start at a minimum of 30 hours per week.
We encourage you to become a part of VyStar Credit Union's family of employees.
AVP, Mortgage Loss Mitigation & AcquisitionsACCOUNTABILITY STATEMENTThe Assistant Vice President of Loss Mitigation & Acquisition will focus on Loss Mitigation and Acquisition of loan products inclusive of both government and portfolio products along with supporting the VP Mortgage Servicing & Loss Mitigation in evaluating and implementation of future Merger and Acquisitions by VyStar. Maintain servicing and loss mitigation standards in compliance with all government, secondary market and mortgage insurance servicing for policy adherence, and process improvement. Display strong collaboration and sharing of expertise/knowledge within Real Estate Lending and with other areas as it relates to projects, goals, and initiatives.
The AVP, Mortgage Loss Mitigation & Acquisitions reports directly to the VP Mortgage Servicing & Loss Mitigation and is responsible for ensuring that the mortgage lending portfolio adheres to VyStar’s established loan policies and procedures along with all government, mortgage insurance and secondary marketing guidelines. The incumbent is expected to become the authority on applicable regulations, policies, and procedures. A successful candidate will leverage strong communication and problem-solving skills to fully understand all regulations and guidelines related to servicing FHA, VA, USDA, Fannie Mae, Freddie Mac and portfolio loans. This position will also serve an active role in representing the Mortgage Servicing & Loss Mitigation department in projects involving, but not limited to system improvements, mergers, and acquisitions. In this capacity the ability to multi-task and to work well with others is critical.
ESSENTIAL JOB FUNCTIONS
- Proactively monitor and evaluate loss mitigation practices to ensure that quality standards are achieved and that risk level tolerances stay within acceptable levels. Identify errors and potential risks. Assist in the development of internal controls that prevent future errors and mitigate identified risks. Identify improvements that will result in lower risk, higher efficiencies and allow for scalability.
- Maintain thorough knowledge of regulatory requirements and VyStar’s mortgage lending policies.
- Adhere to established policy and procedure review schedules. Propose updates as needed.
- Assist in the implementation of procedures, and practices while making significant strategic and tactical contributions to the formulation, development, and administration of Credit Union strategies, business goals, and objectives.
- Cultivate a positive working relationship with the department to identify, develop, and recommend revisions of internal standards, policies, operating procedures, and new processes to improve efficiencies.
- Ability to lead a team of 10+ in all functional duties to include succession planning.
- Act as the mortgage lead for Merger & Acquisition activities as it relates to identifying and understanding mortgage lending regulations & policies, loan products, and credit risk.
- Act as the representative for Mortgage Loss Mitigation on projects specific to this line of business. Actively participate, and lead when appropriate, in key re-engineering projects to enhance Mortgage Loss Mitigation processes and procedures.
- Assist in training of Mortgage Servicing & Loss Mitigation Department on government servicing policies and procedures related to servicing FNMA, FHLMC, FHA, VA, and USDA loans.
- Provide quality service to all internal and external stakeholders including peers, members, prospective members, and vendors.
- Identify areas of opportunities and design solutions to optimize risk/reward tradeoff.
- Conduct in depth portfolio review to discern emerging trends, opportunities, and risk.
- Work with various areas within Real Estate Lending to identify and implement new products and services related to mortgage lending.
- Ensures proper file organization and maintenance (credit, document, and collateral) are essential elements of an effective loan administration process. A credit union should maintain electronic and hard copy files in a consistent, orderly, and uniform manner, with clearly labeled sections that are easily identified.
- Contribute to Mortgage Loss Mitigation & Acquisition area’s preparation for and participation in state and federal examinations and internal audits.
- Perform other duties and responsibilities as
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