AV Service Inside Sales Representative

About Electrosonic

Electrosonic is Where Imagination Comes to Life.

At Electrosonic, our team is composed of passionate, highly intelligent, and energetic individuals who are eager to make a difference. We provide an environment where you will be challenged and inspired daily. If you seek excitement and want to be part of something unique, we invite you to join our Electrosonian family. Together, we will continue to shape the future of technology-driven experiences.

About the role

We are seeking a results-driven AV Services Inside Sales Representative to grow our services revenue by pursuing new clients and expanding service contracts within existing accounts. The ideal candidate will have strong experience selling AV service contracts, excellent communication skills, and the ability to influence decision-makers through consultative selling and real-world use cases.

What you'll do

Sales & Business Development

• Create Market and Sales plans based on Electrosonic ideal customer profiles
• Proactively pursue new clients for AV services and support contracts
• Conduct cold calls, email outreach, and follow-ups to target contacts and decision-makers as necessary to generate new business
• Qualify inbound and outbound leads to identify service sales opportunities
• Build and maintain a healthy sales pipeline focused on recurring services revenue
  
  

Customer Engagement & Presentation

• Present the company, AV service offerings, and value propositions clearly and persuasively
• Demonstrate how AV services solve customer challenges in corporate, education, healthcare, or enterprise environments
• Present customer success stories and use cases to showcase service value and outcomes
• Influence and guide clients through the buying process using a consultative sales approach
  
  

Collaboration & Sales Operations

• Collaborate with technical, service delivery, and account management teams to align customer needs with offerings
• Prepare quotes, proposals, and service contract documentation accurately and efficiently
• Maintain accurate records in CRM systems, tracking activities, opportunities, and forecasts
• Meet or exceed individual sales targets and KPIs related to service contracts

Qualifications

Required Qualifications

• 5+ years of inside sales experience, with a strong focus on B2B selling
• Proven experience selling AV services and service contracts (managed services, maintenance, support agreements, SLAs)
• Solid understanding of AV technologies and environments (Unified Communications, room systems, collaboration tools, control systems, etc.)
• Experience engaging and influencing IT managers, facilities teams, AV managers, and technical decision-makers
• Strong verbal, presentation, and written communication skills
  
  

Preferred Qualifications

• Experience working with AV integrators, MSOs, or technology services organizations
• Familiarity with CRM platforms (Salesforce, HubSpot, or similar)
• Knowledge of recurring revenue sales models and contract renewals
• Ability to upsell and cross-sell services based on client needs
  
  

Key Competencies

• Consultative sales mindset
• Strong negotiation and influencing skills
• High level of organization and follow-through
• Self-motivated with the ability to work independently in a fast-paced environment
• Comfortable with outbound prospecting and cold calling
  
  

What Success Looks Like

• Consistent growth in AV service contract revenue
• Strong pipeline of new service-focused opportunities
• High customer satisfaction and long-term service relationships

Competitive base salary with commission plan.