We're Cruise, a self-driving service designed for the cities we love.

We’re building the world’s most advanced self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many.

In our cars, you’re free to be yourself. It’s the same here at Cruise. We’re creating a culture that values the experiences and contributions of all of the unique individuals who collectively make up Cruise, so that every employee can do their best work. 

Cruise is committed to building a diverse, equitable, and inclusive environment, both in our workplace and in our products. If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, come join us. Even if you might not meet every requirement, we strongly encourage you to apply. You might just be the right candidate for us.

What you’ll be doing:

• Travel 80%+ to new locations around the US and coordinate team movements and execution to support Engineering and New Market Expansion priorities

• Coordinate day/swing/night operations and personnel at facilities in new and up-and-coming markets to provide critical mileage accumulation and discrete test data to Engineering

• Ensure the success of the shift by meeting service-level agreements while maintaining high levels of team morale, enthusiasm, and engagement

• Communicate assignments, break location and time, and other ad hoc projects with AVTs

• Manage deployment of our AV fleet, ensuring a safe and efficient operation while maintaining charge levels

• Lead AV troubleshooting and immediate issue reporting to Operations Managers, Vehicles team, and engineering teams

• Prepare daily reports and log JIRA tickets

• Immediately respond to incidents in the field

• Assist with high level, complex projects and pilot programs, collaborating with other cross-functional teams

• Mentoring junior Coordinators

What you must have:

• Experience in operations management, operations planning, or project management at a fast-paced start-up or tech company

• Ability to travel 80%+ of the time

• You are a tenacious teammate, with a bias toward action and a continuous improvement approach. You work well with others

• Tough problems and setbacks do not deter you; you see them as exciting challenges and growth opportunities

• Competency in G-Suite products (Slides, Sheets, Forms), and Microsoft products (Word, Excel, Powerpoint)

• The ability to communicate key issues coherently and confidently to cross-functional partners

Bonus points!

• Operational experience with a large, 24/7 frontline workforce

• Mobility or transportation experience, particularly with a large fleet

• Entrepreneurial experience/ownership mentality or other innovation history

• Competency in Jira, Jama, Lucidchart, Smartsheets, and/or Looker

• Experience managing and deploying key assets, especially in new markets or in travel settings

The salary range for this position is $30.00 - 32.00/hour. Compensation will vary depending on location, job-related knowledge, skills, and experience. You may also be offered a bonus, restricted stock units, and benefits. These ranges are subject to change.

Why Cruise?

• Our benefits are here to support the whole you:

• Competitive salary and benefits 
• 401(k) Cruise matching program 
• Medical / dental / vision, AD+D and Life
• Subsidized mental health benefits
• Flexible vacation and company paid holidays
• Healthy meals and snacks available for non-remote employees
• Paid parental, jury duty, bereavement, family care, and medical leave
• Fertility Benefits
• Dependent Care Flexible Spending Account
• Flexible Spending Account 
• Pre-tax Commuter Benefit Plan for non-remote employees
• CruiseFlex, a working policy for US-Based Cruisers, lets you and your manager find the working style that’s best for you, whether it’s primarily in-person, primarily at home, or a combination of home and in-office time. - learn more about CruiseFlex here

• We’re Integrated

• Through our partnerships with General Motors and Honda, we are the only self-driving company with fully integrated manufacturing at scale.