Automation Specialist

The Automation Specialist is a technical role responsible for designing, developing, and implementing solutions that improve operational efficiency, data accuracy, and business processes across the organization.

The Automation Specialist partners with business stakeholders and cross-functional teams to identify automation opportunities, translate business requirements into technical solutions, and ensure the successful deployment and maintenance of all processes.

Responsibilities and Standards:

1. Collaborate with stakeholders to gather requirements and translate them into technical specifications.
2. Build and support automation using tools such as RPA platforms, SQL, and scripting languages.
3. Support the analysis and optimization of business operations by identifying and implementing automation solutions.
4. Support the development & maintenance of the SmartComm Templating System.
5. Document automation workflows, technical designs, and standard operating procedures across the organization.
6. Ensure data integrity, security, and compliance within automated solutions.
7. Evaluate emerging agentic AI tools and lead the exploration, testing, and potential implementation of use cases supporting strategic and operational goals.
8. Provide technical support and training to end users as needed.
9. Other duties as assigned.

Job Education/Certification/Licensure:

1. Bachelor’s degree in Information Technology, Computer Science, Business Analytics, or related field (or equivalent experience).
2. Experience with RPA tools (e.g., UiPath, Automation Anywhere, Power Automate).
3. Strong SQL and data analysis skills.
4. Experience with scripting/programming languages (e.g., Python, VBA, PowerShell).
5. Strong problem-solving and analytical skills.
6. Ability to communicate technical concepts to non-technical stakeholders.

Physical Requirements:

1. Speaking/visual/hearing ability sufficient to comprehend and express written/verbal communication.
2. Frequent sitting, standing, walking
3. Extended periods of computer use
4. Pushing, pulling, reaching, kneeling
5. Ability to lift and move objects up to 40 pounds
6. Bloodborne Pathogens Exposure Category III - Employee who rarely has contact with blood and body fluids.

Compensation & Benefits:

Competitive Salary [This position is an S03 exempt position with a min-max rate of: $75,250- $87,138.92 /annually] with: