Auto Business Support Manager

Current Employees of LendingClub: Please apply via your internal Workday Account

LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank, National Association, Member FDIC. We are the leading digital marketplace bank in the U.S., having helped our nearly 5 million members secure over $90 billion in loans to refinance high-cost debt and achieve their financial goals. Members today have mobile-first access to a growing range of products and services designed to work seamlessly together to deliver value in new ways. Everyone deserves a better financial future, and our team is committed to making that a reality. Join the Club!

About the Role

We are looking for a Business Support Manager to join a rapidly growing Auto Finance business at LendingClub. This is a key role that touches different areas of the Auto Finance business including business strategy, borrower experience, project stewardship, partner management, and regulatory compliance. In this role you will have an opportunity to drive originations growth, improve business processes, minimize risks, and have a meaningful impact across all our constituents – borrowers and strategic vendors.

What You'll Do

• Roadmap Execution: Support execution of a roadmap of key initiatives for quarterly, annual and long-range planning to drive continuous growth
• Business Optimization: Identify opportunities to improve processes, enhance analytics and reporting, and deploy automation and new tools to increase operational efficiency and effectiveness (i.e. lower risk, increase revenue, decrease expenses). Leverage analytics resources and stakeholders to build new data layers and views to gain insight into  business problems. As appropriate, design and develop data pipelines and build self-service tools and dashboards that solve for potential future requirements, not just today’s need
• Partner & Vendor Management: Manage the diverse set of vendor relationships for Auto Finance by taking ownership of business reviews, regulatory oversight, budgets, contractual agreements, reporting and projects
• Stakeholder Collaboration: Collaborate with and drive alignment among various stakeholders across the organization
• Participate in end-to-end Project Execution: Collaborate in a key role on strategic initiatives/projects, including building business cases, securing stakeholder buy-ins, defining and documenting business requirements, and crafting go-to-market plans

About You

• 3+ years of experience in Business Strategy, General Management, Operations, Marketing, Operational risk, or Project Management; Auto finance experience preferred
• Bachelor’s degree in Business, Marketing, Finance, or related field; or related work experience
• You have strong problem-solving skills and a proactive mindset
• You excel at coordinating with a diverse group of stakeholders, both internal and external, to ensure successful strategic initiatives
• Demonstrated ability to work independently and with attention to detail, take initiative, problem solve, handle multiple tasks, and prioritize daily responsibilities. 
• You have excellent written and verbal communication skills, with the ability to clearly articulate project scope in both documentation and presentation formats
• Proficient with Microsoft Office, SQL, and tableau
• Ability to understand and communicate both the functional (business) needs and the analytical / technology needs of organization and customers
• Ability to work in a fast-paced, roll up your sleeves kind of environment
• Previous experience in the Financial/FinTech industry is a plus

Work Location
San Francisco

The above locations are eligible offices for this role. The locations have been determined to foster in-person collaboration with this role’s team or the related business lines. We utilize a hybrid work model, and our teams are in-office Tuesdays, Wednesdays, and Thursdays. In-person attendance is essential for this role’s success, and remote placement will not be considered. LendingClub offers relocation, based on actual job level.

Time Zone Requirements
Primarily PT

While the position will primarily work local hours, LendingClub is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary.

Travel Requirements
As needed trave