Audiovisual (AV) Solutions Strategist

Description

Lafayette College seeks a service- and communication-oriented Audiovisual (AV) Solutions Strategist to join its Learning and Research Technologies team within Information Technology Services (ITS). As part of Information Technology Services, the team looks for ways to leverage technology to support the mission of Lafayette College, a private, residential liberal arts college. The AV Solutions Strategist will oversee and maintain classroom and meeting space AV systems, design new AV systems in collaboration with stakeholders, manage AV projects, and provide technical consultations. Along with the AV Systems Specialist, provide end-user support, and ensure optimal AV functionality across campus.

This role functions within a dynamic, supportive team environment that permits diverse backgrounds to thrive, including recent graduates, people wanting to make a career change, or even those with non-traditional career tracks, educational paths, or life experiences.

Primary Duties and Responsibilities

Primary duties and responsibilities are as follows, though not necessarily inclusive:

• Strategic Planning: Develop and implement AV infrastructure strategy aligned with institutional goals. Research and evaluate emerging technologies.
• System Design and Implementation: Design AV systems for new and existing spaces, coordinating installations with integrators.
• Maintenance and Support: Ensure reliable AV operation through proactive maintenance, troubleshooting, and inventory management.
• Project Management: Manage AV system updates and installations, including budget forecasting.
• Training and Documentation: Provide training and offer level-two support. Maintain accurate records and support documentation. Ensure design, implementation, and usability standards are maintained across AV systems.
• Collaboration and Consultation: Consult with campus stakeholders, vendors, and instructional technologists to meet technology needs.

Qualifications

Applicants with at least some of the following are encouraged to apply: 

• Excellent communication–oral and written, interpersonal, and customer service skills.
• Ability to communicate and collaborate with architects, construction managers, internal and external project managers.
• Ability to explain technical topics to non-technical people.
• Ability to work independently and as part of a team.
• Strong problem-solving and troubleshooting skills.

Preferred Qualifications 

• 5+ years managing enterprise-level AV infrastructure, preferably in higher education.
• Extensive knowledge of AV systems and technologies.
• Knowledge of IP networking and intersection of AV/IT technologies
• Industry certifications preferable (CTS, CTS-D, CTS-I).

Working Conditions and Physical Requirements

• Ability to lift and move heavy equipment. 
• Ability to work in confined spaces and at heights.  
• Ability to use hand tools.
• Occasional after-hours work may be required for emergency responses or maintenance.
• Knowledge of, and desire to learn more about, the potential of technology in a higher education setting.
• Ability to provide community members thorough and personal support. 

 

Application Instructions

If this environment sounds like a strong match, or even an exciting challenge, we encourage you to apply and to use your cover letter to explain how you might be a good fit for the role. Please submit a resume, cover letter, and names and contact information for three references.

Equal Employment Opportunity Statement

Lafayette College does not discriminate, or permit discrimination, on the basis of race, color, national or ethnic origin, disability, religion, age, military or veteran status, sex, sexual orientation, gender identity or expression, marital or familial status, pregnancy, genetic information, or any other characteristic protected by law in any educational programs and activities it operates, including admissions or employment, as required by Title IX of the Educational Amendments of 1972 (which requires that the College not discriminate on the basis of sex); the Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973 (which require that the College not discriminate on the basis of disability); Title VI of the Civil Rights Act of 1964 (which requires that the College not discriminate on the basis of race, color, or national origin); Title VII of the Civil Rights Act of 1964 (which requires that the College not discriminate in employment on the basis of race, color, religion, sex