ATAD Deputy Director

Job Description

The New York City Housing Authority is seeking a Deputy Director for the Applications and Tenancy Administration Department (ATAD). Reporting to the Director of ATAD, the Deputy Director is responsible for management of system initiatives, data analysis and reporting, updating policy and procedure, oversight and management of the wait list and administrative tasks for the department.

Responsibilities include, but are not limited to, the following:

- Oversight and guidance of a project team for business improvement projects focused on delivering efficiencies and improved customer service.
- Work closely with executive and senior management teams to develop strategies for organizational improvement.
- Manage the department’s overall performance; and motivate the team to exceed department goals and objectives.
- Collaborate with cross functional teams, including IT and Legal, to ensure successful assessment, execution, and sustainability.
- Interface with various stakeholders on all levels, including management, staff, tenants and partner agencies.
- Participate and guide in valuation and redesign of ATAD policy, procedures and processes, including wait list, eligibility and transfer issues ensuring compliance with local, state and federal
regulations related to public housing admissions and wait list management.
- Ensure the department adapts to new processes by developing, reviewing, approving and communicating training materials and programs and communication for relevant internal and
external stakeholders.
- Oversight of department reporting, including creation and management of routine reports and responding to ad hoc data requests
- Oversight of the Administrative Support Division (ASD). ASD manages personnel and budget issues, supplies, reporting, forms, procedures and training documents and represents ATAD
at public events, Impartial Hearings, Family Re-entry and Criminal Justice Committees. The division also manages customer correspondence and inquiries for ATAD and DHS
Program Liaison duties.
- Monitor the department’s budget and assist with the development of spending plans
- Handle personnel related tasks such as approving leave of absence requests, monitoring overtime, and hiring activities (e.g., interviewing and selecting candidates)
- Oversight of administrative and personnel actions related to the department, including managing assignments, monitoring productivity, staff training, departmental budgeting, etc.
- Oversight of DHS program referrals including monitoring, troubleshooting and reporting on intake, eligibility and rentals.
- Oversight and management of the Intake/Planning Division. The Intake Unit reviews and processes emergency applications and upgrade requests for Victims of Domestic Violence
(VAWA), Intimidated Witnesses and Agency referred applications. The Planning Unit reviews, evaluates, and reports on vacancies at NYCHA developments. This unit schedules eligibility
interviews based on development waiting list needs. They also conduct outreaches for developments with immediate needs.
- Monitor and report on NYCHA vacancies and vacancy issues including participation in reoccurring management meetings. This includes evaluating the wait list with respect to vacancies
and making recommendations and decisions related to wait list management.
- Perform other duties as assigned.

Additional Information
1. Due to the existence of a civil service list, candidates must have permanent civil service status in the title of Administrative Staff Analyst to apply.
2. Candidates with permanent civil service status in the titles of Administrative Housing Manager or Administrative Community Relations Specialist will also be considered.
3. INTERAGENCY TRANSFERS INTO NYCHA OF THOSE PERMANENT IN TITLE ARE NOT PERMITTED IN THE FACE OF AN ACTIVE AND VIABLE NYCHA PROMOTION LIST OR
PREFERRED LIST FOR THE SAME TITLE.
4. For NYCHA employees, employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level
(if applicable).

NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the