Asst. Director, Collegiate Studies Programs.

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The Division of Continuing and International Education offers both credit and non-credit academic interdisciplinary programs designed to assist students in pursuit of their academic and professional goals within higher education.

The Assistant Director works closely with the Assistant Dean and Executive Director to provide an integrated range of managerial, administrative, and academic advisement for programs within the Collegiate Studies unit and the Division of Continuing and International Education. This position also provides a wide range of support services to students, administrators for schools and colleges, and internal and external business partners.

Assistant Director of Collegiate Studies Programs

Position Description:

Administrative and Technical Support

• Assist the Executive Director in tracking enrollment data, quarterly reporting, and forecasting budgetary goals for Collegiate Studies Programs.

• Create and maintain data matrices to monitor enrollment trends manually and in batch format, supporting strategic planning and reporting needs for undergraduate and precollege programs.
• Assist the Executive Director with admissions and enrollment management through SLATE.
• Manage term-by-term course planning and loading for Collegiate Studies Online undergraduate/BGS courses and sections.
• Plan, prepare, and coordinate course proposal forms and online uploads into CLSS and CaneLink with designated academic schedulers across schools and colleges.
• Monitor and track course loading to ensure accuracy in class settings, including component details, notes, access, enrollment controls, and CLSS verification.
• Provide technical and advising support to staff from all schools and colleges for online undergraduate/BGS courses and sections.
• Coordinate program surveys through Qualtrics.  Design and implement survey templates to support program evaluation and feedback collection for undergraduate and precollege programs.
• Collaborate on the development of systems to integrate documents sent and received through the Qualtrics platform, enhancing workflow efficiency and data management.
• Provide website updates for BGS and Continuing Studies students through Cascade, including application schedules, tuition pricing, and event announcements.
• Assist and support the Executive Director and Assistant Dean in strategic initiatives to expand credit programs and undergraduate online course offerings.

Academic Advising

• Responsible for regularly communicating with and providing full service advising experience for approximately 100 prospective, continuing, and former students from acceptance to graduation.
• Responsible for meeting retention, graduation, and providing budgetary metrics for the CS population.
• Initiate and regularly track interactions with students and CS staff by utilizing appropriate systems and providing meeting notes using (Outlook, Zoom, Teams, EAB Navigate).
• Prepare individualized plans for each student and maintain progress towards degree tracking each term. Collaborate with staff to implement and update APR selection and submission.
• Respond to all academic and student accounting alerts within student population.
• Provide students with a variety of resources, make appropriate referrals, and maintain follow up. This is inclusive of offices such as Toppel, First Generation/OAE, Veteran’s Resource Center, Counseling Center, Academic Resource Center, etc.
• Develop continued correspondence and outreach to prospective, inactive, and continuing students.
• Respond to student communications via main student inbox and Navigate inbox.
• Coordinate all BGS scholarship outreach (Osher, Hirsch) distribution, provide detailed reports (audit), awards, and receptions.
• Provide reports to Executive Director and Assistant Dean on student enrollment, readmissions data, and student tracking data.

Programming and Events

• Plan, attend, and implement regular