Associate Software Engineer, Site Reliability

<h2>Associate Software Engineer, Site Reliability Engineering</h2> <p><a href="https://relaypro.com/"><strong>Relay</strong></a> is the Intelligent System of Action for the physical economy. While the digital revolution has often left the deskless workforce behind, we are closing that gap by transforming analog frontline operations into a data-rich, AI-powered ecosystem. We aren't just selling radios, we’re building the digital foundation for the 80% of the global workforce that doesn't work at a desk.</p> <p><span style="font-size: 12pt;"><strong>Why Join Relay?</strong></span></p> <ul> <li><strong>A Proven Winner: </strong>Join a hyper-growth company trusted by over 10% of the Fortune 500, continuing to move upmarket with massive impact.</li> <li><strong>High Value, High Impact: </strong>With 47% of our revenue from $100K+ ARR customers and 135% Net Revenue Retention (NRR), you'll be joining a company rooted in value creation.</li> <li><strong>Market-Leading Innovation:</strong> The Relay platform captures 1 billion new data points weekly and features award-winning AI tools like TeamTranslate™, with 500% YoY growth.</li> <li><strong>World-Class Leadership: </strong>Our stellar leadership team is built to help us scale toward our next major milestones.</li> <li><strong>The Relay Culture: </strong>We’re dedicated to helping you do the best work of your life (BWIML), investing in your growth through L.I.T., living our CHASE values, and learning from incredibly talented, supportive teammates who make the work (and the wins) better every day.</li> </ul> <p><strong>Now, here’s what we’re building, and where you come in.</strong></p> <h3>About the Role/Team</h3> <p>We're looking for an Associate Software Engineer to join our Site Reliability Engineering team. In this role, you'll help keep the systems that frontline workers depend on running smoothly, reliably, and at scale. You'll work alongside experienced engineers to build and maintain the infrastructure behind Relay's cloud platform — ensuring our customers can count on us when it matters most.</p> <p>This is a great opportunity for someone early in their career who's excited about infrastructure, automation, and solving real problems for real people.</p> <h3>What You’ll Do</h3> <ul> <li>Monitor and improve the health, performance, and availability of Relay's production systems using tools like Grafana and PagerDuty.</li> <li>Build and maintain observability tooling that gives engineering teams clear insight into how our systems are behaving.</li> <li>Write automation in Python and Elixir to reduce toil and improve reliabil