Associate Registrar for Student Information Systems

Required Qualifications (as evidenced by an attached resume):
Bachelor’s Degree (foreign equivalent or higher). Four (4) years of progressively responsible administrative experience in higher education or related experience working in a student services area in an academic environment. Experience maintaining compliance and confidentiality of student records. Experience managing records and electronic files using collaborative platforms (e.g., Google Drive, SharePoint). Proficiency with Microsoft Office Suite and email/collaboration platforms.

Preferred Qualifications:
Master’s Degree (foreign equivalent or higher). Supervisory experience, including performance management and staff development. Experience managing a student information or enrollment system (e.g., PeopleSoft, Banner). Experience with Registrar functions such as term activation, enrollment, and graduation processing. Experience with SQL preferred; ability to learn SQL and other programming languages as needed to support evolving system functionality and institutional goals.

Brief Description of Duties:
The Associate Registrar for Student Information Systems provides leadership and oversight of the technical operations that support the core functions of the Registrar’s Office. This position supports and enhances the university’s student information systems (e.g., PeopleSoft/SOLAR, DegreeWorks, College Scheduler, transcript platforms) to ensure accurate enrollment, records maintenance, degree certification, and reporting.

The Associate Registrar collaborates closely with the Office of the Registrar Business Analyst, IT Services, academic departments, and administrative offices to translate business needs into system functionality, implement enhancements, maintain data integrity, and resolve technical issues. The role requires strong analytical skills, effective project management, and a commitment to continuous improvement in support of student success and institutional effectiveness.

The successful incumbent will have Outstanding written, verbal, and interpersonal communication skills. Strong strategic, analytical, and problem-solving abilities. Effective management and organizational skills with attention to detail. Ability to work independently as well as collaboratively in a fast-paced, deadline-driven environment. Commitment to serving a diverse community of faculty, staff, and students with equity, integrity, and inclusion.

Duties:

Student Information Systems Leadership 

• Provide functional leadership and oversight of student information systems supporting enrollment, registration, records, and graduation.

• Collaborate with the Office of the Registrar Business Analyst to translate business processes into system requirements and implement technical solutions.

• Ensure data accuracy, integrity, and security across systems through validation protocols, monitoring, and reporting.

• Partner with IT and campus stakeholders to plan, test, and deploy system upgrades, patches, and integrations.

• Provide training, documentation, and support to staff and campus partners on system functionality and new features.

System Enhancements & Process Improvement 

• Lead initiatives to streamline and automate Registrar-related processes, emphasizing efficiency, scalability, and user experience.

• Serve as project manager for system enhancements and new implementations, overseeing requirements gathering, testing, and rollout.

• Develop and maintain business process documentation, functional specifications, and training materials.

• Monitor vendor updates, regulatory requirements, and best practices to recommend system improvements that advance compliance and student success.

• Act as the primary vendor liaison, representing institutional needs and coordinating upgrades and enhancements.

Strategic Projects & Collaboration

• Support cross-unit strategic initiatives and institutional priorities in collaboration with university partners.

• Represent the Registrar’s Office on committees, task forces, and Prov