Associate Project Manager - Hybrid
StrykerAbout the role
Stryker is seeking a tenacious, customer service-focused Associate Project Manager to manage customer engagements from initial transition from Sales through final delivery and transition to the Support team. This role will lead internal project teams in the delivery of high-quality solutions across all Vocera product lines that meet and exceed business and customer satisfaction metrics and satisfy budget and schedule requirements. This role reports to the Regional Manager, Implementation Project Management.
What you will do:
Manage the assigned delivery teams to ensure the project meets the scope, schedule, quality and budget expectations
Proactively plan, schedule, and track project timelines, milestones, critical paths, and deliverables using industry standard tools
Ensure delivery process aligns with standards established through the Vocera Solutions Deployment Methodology
Proactively evaluate project risks, initiate problem resolution, and ensuring, when necessary, that escalation occurs to keep projects on track
Manage project communications, including facilitating regular project status meetings with all partners, documenting meeting minutes as necessary, and managing all ongoing action items
Create a Stakeholder register and Stakeholder management plan for projects
Ensure that all project deliverables and documentation are archived appropriately and in a timely manner, as well as satisfy established project review and audit processes
Conduct project close-out activities, including transitioning processes back to Sales and Support; elicit, compile, and share post-delivery lessons and feedback
May work hand in hand with a Senior Project Manager or Program Manager on large scale enterprise deployment projects
Knowledge & Capabilities
Effective communicator and presenter: understands how to engage diverse audiences, adjust as appropriate and checks for understanding along the way
Self-motivated: enjoys tackling goals, growing and developing, and is accountable for goals being met
Consistently drives results
Gains stakeholder trust, and maintains open communication channels with stakeholders, including development teams and sponsors
Stays calm under pressure and seeks to add additional responsibility where appropriate to have an impact outside of core role
Ability to effectively prioritize and execute tasks while managing multiple projects simultaneously
Understands when to take risk and when to escalate, evaluating issues based on parts, patterns and relationships
Growth mindset – learns from previous mistakes and picks up new skills quickly
What you will need:
BS or equivalent and 2+ years of work experience
CAPM/PMP or equivalent preferred
Healthcare project management experience preferred
Ability to travel up to 25% throughout North America
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