Associate Program Manager

Company Description

Dentsu International is a modern marketing solutions company. Our mission is to help clients navigate, progress and thrive in a world of change. Businesses rely on our integrated network of agencies and specialized practices to champion meaningful progress through creative, media, commerce, data, and technology. Part of Dentsu Group, our global network comprises 66,000 diverse people in 143 countries, who are dedicated to teaming for growth and good. Some of our award-winning agencies include 360i, Carat, dentsumcgarrybowen, DEG, dentsuX, iProspect and Merkle. Follow us on Twitter @DentsuUSA and visit dentsu.com/us.

Part of Dentsu International, Dentsu Creative is a Global Creative Network that transforms brands and businesses through the power of Modern Creativity. Led by Global Chief Creative Officer Fred Levron, 9,000 experts across the globe work seamlessly together to deliver ideas that Create Culture, Shape Society and Invent the Future. Dentsu Creative was launched in June 2022 to address a client need for simplicity and will be Dentsu International’s sole creative network by the end of 2022.

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

Job Description

Dentsu is standing up SL (service line) dedicated SWAT teams consisting of business, functional, and technology leads who will be responsible for driving strategic programs to completion. The teams will act as an extension of Dentsu’s central Operations team, reporting to Americas and SL COOs, and serving as super connectors that will bring a unified strategy to execution of each strategic initiative. As part of execution, they will be responsible for developing solutions that are fit-for-purpose and building implementation plans to fit local priorities. To be successful, the teams will need to leverage and build upon SL-specific experience, as well as navigate effectively within the Dentsu global organization. You will partner with SL subject matter experts, global process owners, and functional/technology leaders to ensure maximum connectivity and effectiveness across the enterprise.  

As the SWAT Associate Program Manager, you will manage the execution of a program’s strategy and objectives through the coordination and oversight of multiple related projects. Other responsibilities include:

• Ensure program objectives and relevant processes are clearly defined and upheld

• Promote a clear program vision and achievable roadmap for success

• Provide a structured environment that support effective communications and collaboration across teams and stakeholders

• Monitor the status for each project and lead the overall program status, KPIs and integrated roadmap.

• Prioritize projects & other program activities to optimize program value and KPIs

• Effectively manage stakeholder expectations on program delivery

• Oversee key inter-project timelines, dependencies, risks, issues to maximize efficient integrated delivery.

• Provide direction and guidance to project teams that help support the program’s strategy, objectives and contractual obligations

• Mitigate risks, resolve issues and identify opportunities for continual improvement across projects

• Support with mobilizing SL SWAT team(s)

• Support project management work when required including documenting project schedules, deliverables, and milestones through a detailed project plan.

• Coordinate the work of many project team members across multiple geographies, time zones, and departments to ensure projects remains on schedule.

• Partner with local SL SMEs to ensure the local business requirements are captured and business outcomes are achieved.

• Develop strong relationships with the SWAT teams, SL leadership, functional teams, global process owners, and other dentsu stakeholders.

• Present and communicate to stakeholders at all levels. Effectively manage stakeholder expectations at all levels.

• Uphold and promote dentsu’s core values and culture.

Qualifications

Skills and attributes for success

• Work with diverse stakeholders and exuding leadership presence

• Strong sense of ownership, urgency and drive

• Strong facilitation skills to