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Associate Operations Processor

Wells Fargo
141278-NC-CIC Customer Information Ctr, United States, United Statesfull_timeVerifiedPosted 30 Sept 2025

About the role

About this role:

Wells Fargo is seeking an Associate Operations Processor. This position is the first step in a rewarding career in financial services. You'll learn about payment processing, and the financial services industry. Lockbox is a high-volume, fast-paced, deadline driven production environment working behind the scenes with little, if any, customer contact. 

In this role you'll be performing general clerical operations tasks that As an Associate Operations, you will follow payments through the steps in the lifecycle such as reviewing, sorting, imagining and keying information into a proprietary processing system while verifying or matching data on documents, performing data entry tasks and routine math calculations.  Other duties may include opening, receiving, logging, batching, scanning, preparing and distributing incoming and/or outgoing mail.

The successful Associate Operations Processor will demonstrate strong attention to detail, organizational skills, ability to follow procedures, and basic computer knowledge.  They have the desire and motivation to constantly improve their ability to perform each function quickly and accurately. The working environment is fun with a casual dress code in a highly secure facility.

In this role, you will:

  • Perform general clerical operations tasks that are routine in nature

  • Regularly receive direction from supervisor and escalate questions and issues to more experienced roles

  • Navigate multiple computer systems, applications, and utilize search tools to find information

  • Work effectively in a team environment; where flexibility, collaboration, and adaptability are important

  • Work in a fast-paced deadline driven environment

  • Coordinate completion of multiple tasks and meet aggressive time frames

  • Once trained, ability to take initiative and work independently with minimal supervision in a fast-paced structured environment


Required Qualifications:

  • 6+ months of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education


Desired Qualifications:

  • Strong data entry, attention to detail and accuracy skills

  • Basic computer knowledge

  • 10-key numerical data entry experience

  • Experience opening, receiving, logging, batching, scanning, preparing and distributing incoming and/or outgoing mail.


Job Expectations:

  • Be adaptable to schedule changes based on business needs

  • Ability to work additional hours as needed based on business needs

  • Schedule flexibility to work some bank holidays as needed based on business needs

  • Schedule: Monday-Friday 10:00am-7:00pm (hybrid)

    Location: 1525 W W T Harris Blvd CHARLOTTE NC,

Posting End Date: 

5 Oct 2025

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

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Company

Wells Fargo

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