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Associate Manager, Strategy & Operations - Drive

DoorDash
New York City, United Statesfull_timeVerifiedPosted 6 Jul 2023
💰 $155,000/yr($98,000/yr$155,000/yr)

About the role

About the Team

DoorDash Drive is our company’s hypergrowth fulfillment platform serving restaurants, grocers, and retailers across the United States and abroad. DoorDash Drive allows restaurants, grocers, and retailers to enable e-commerce fulfillment for their first-party experiences.

As part of the Drive Restaurants Strategy & Operations team, the Associate Manager will have the opportunity to help define, test and scale Drive’s most profitable bets. 

About the Role

As an Associate Manager for DoorDash Drive's Strategy & Operations team, you will play a critical role in driving the growth and success of our white label catering delivery service. You will be responsible for executing strategies to acquire new restaurant partners and helping them grow once they are on our platform. You will be responsible for hitting KRs alongside cross functional teams. On a typical day, you may create merchant growth strategies, run experiments to improve quality and catering delivery operations, use learnings to inform product strategy, dive into data to explain performance at the lowest level of detail and make sure we never stop growing. The ideal candidate for this role should be a self-starter with an entrepreneurial mindset, able to take ownership and create plans from scratch, and drive execution while obtaining cross-functional buy-in to achieve DoorDash Drive's strategic goals.

You will report into a Senior Manager in our Drive Restaurants Strategy & Operations organization.

You’re excited about this opportunity because you will…

  • Dive into data, talking to merchants and customers, and obsessing over the details to make sure we create value for our merchants 
  • Grow a profitable product within a high-growth business by developing tailored growth/marketing strategies by leveraging DoorDash technology and products
  • Work closely with cross-functional partners from Product, Engineering, Analytical, Support, Business Development and Sales, and Marketing to drive execution and excellence on behalf of our merchant partners and align company-wide resources to make our product even better 
  • Analyze complex data sets paired with partner team feedback to provide insights and recommendations to our leadership
  • Steer the scaling and optimization of operations and quality across Drive

We’re excited about you because…

  • You imagine, develop, and execute on workstreams from start to completion with little oversight 
  • You are resourceful and can engage other teams and resources to independently figure out answers to nebulous questions
  • You oscillate easily from strategic considerations to tactical execution 
  • Are a self-starter who is energized by a difficult problem 
  • Have a passion for building
  • You display extreme ownership across every workstream while ruthlessly prioritizing what will actually move the needle 
  • You maintain a careful balance between attention to detail and swift execution
  • You operate comfortably in ambiguous environments while maintaining a strong bias for action
  • You communicate precisely dependent on audience and level of detail necessary to share 
  • You collaborate effectively with cross-functional team members across the organization
  • You represents the DoorDash brand with humility and a customer-first mindset
  • Experience in a complex or high-growth environment required
  • 4+ years of relevant experience 

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and th

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Company

DoorDash

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