Associate Manager, Logistics and Customs Compliance

Please Note:

To provide the best candidate experience amidst our high application volumes, each candidate is limited to 10 applications across all open jobs within a 6-month period. 

Advancing the World’s Technology Together
Our technology solutions power the tools you use every day--including smartphones, electric vehicles, hyperscale data centers, IoT devices, and so much more. Here, you’ll have an opportunity to be part of a global leader whose innovative designs are pushing the boundaries of what’s possible and powering the future. 

We believe innovation and growth are driven by an inclusive culture and a diverse workforce. We’re dedicated to empowering people to be their true selves. Together, we’re building a better tomorrow for our employees, customers, partners, and communities.

What You’ll Do

In this role, you will support end-to-end logistics with a focus on import and export operations to optimize and align with SSI business goals. This position is responsible for executing strategies to enhance operational efficiency, reduce costs, and improve service levels across the supply chain. The associate manager will focus on leveraging best practices, process improvements, and technology adoption to drive growth, while collaborating with other departments to ensure seamless and cost-effective logistics, inventory management, and transportation solutions.

SSI offers a great work environment, professional development, challenging careers, and competitive compensation. You will perform and oversee import/export compliance operations for high-value product deliveries at a multi-billion-dollar scale.

Location: Hybrid, working onsite at our San Jose, CA headquarters 3 days a week, with the flexibility to work remotely the remainder of your time. Subject to change at any time.

Job ID: 42504

• Support daily logistics operations (tracking, transportation, following up on shipment discrepancies for lost/damaged/delayed/misdelivered).
• Assist Customs compliance (C-TPAT, ISA, Customs regulations, HTS codes maintenance).
• Resolve customs clearance issues with customs brokers.
• Review and process logistics vendor invoices.
• Monitor incident reports for shipment exceptions and take corrective actions.
• Vendor QBRs, KPI monitoring, and performance evaluation.

What You Bring

• Bachelors with 5+ years of relevant industry experience, or Masters with 3+ years or PhD with 0 years in Logistics Management, Transportation, and Import/Export compliance or related field preferred.
• Custom broker license, highly preferred.
• Experience with C-TPAT & ISA custom web portal, preferred.
• Experienced with the classification process.
• Exercise independent judgment, critical reasoning skills, and excellent communication skills.
• Follow-up skills, proactive, detail-oriented, and well-organized.
• Assertive, self-motivated, goal and result driven.
• Proficiency in Excel.
• Effective written and verbal communication skills with all levels of management and staff.
• Must be willing to collaborate with internal/external other teams (credit, sales, vendors, inventory, legal).
• Must be willing to support sales with month end shipping inquiries and be available to support team off hours.
• You’re inclusive, adapting your style to the situation and diverse global norms of our people. 
• An avid learner, you approach challenges with curiosity and resilience, seeking data to help build understanding. 
• You’re collaborative, building relationships, humbly offering support and openly welcoming approaches. 
• Innovative and creative, you proactively explore new ideas and adapt quickly to change.

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What We Offer
The pay range below is for all roles at this level across all US locations and functions. Individual pay rates depend on a number of factors—including the role’s function and location, as well as the individual’s knowledge, skills, experience, education, and training. We also offer incentive opportunities that reward employees based on individual and company performance. 

This is in addition to our diverse package of benefits centered around the wellbeing of our employees and their loved ones. In addition to the usual Medical/Dental/Vision/401k, our inclusive rewards plan empowers our people to care for their whole selves. An investment in your future is an investment in ours.

Give Back With a charitable giving match and frequent opportunities to get involved, we take an active role in supporting the community.
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