Associate Manager, Corporate Communications

Job Description:

As a privately-owned, biopharmaceutical company, Ferring pioneers and delivers life-changing therapies that help people build families and live better lives. Our independence helps us cultivate an entrepreneurial spirit and long-term perspective that enables us to achieve growth and scale, while remaining agile and true to our ‘people first’ philosophy. Built on a 70-year plus commitment to science and research, Ferring is relentless in its pursuit of science that drives powerful discoveries and therapies to help people build families, stay healthy, and stand up to the world’s oldest enemy: disease.

The Associate Manager, Corporate Communications supports Ferring business success (sales, ability to operate a manufacturing plant, partner of choice) by planning and implementing strategies and tactics to build, maintain and protect Ferring corporate reputation among key stakeholders, both internal and external.

With Ferring, you will be joining a recognized leader, identified as one of “The World’s Most Innovative Companies” by Fast Company, and honored by Fortune with inclusion on its “Change the World List,” for addressing society’s unmet needs. Ferring US is also Great Places to Work® Certified, distinguishing it as one of the best companies to work for in the country.

Responsibilities:

Human Resources Communications Lead

• Provide communications counsel and advice to HR leadership team:
• DE&I: Provide primary communications counsel and support to company DE&I initiatives.

• EVP: Provide primary communications counsel to support the consistent implementation of the employee value proposition.
• Develop and maintain employee communications framework to ensure efficiency and avoid overload.
• Manage “Join US” section of US Corporate Website in collaboration with Human Resources department.

Internal Corporate Communications Management

• Develop and manage dissemination of internal communications in support of Corporate Reputation objectives and evolving business needs.
  • Identify and develop internal news stories.
  • Maintain editorial calendar and ensure news flow.
  • Publish news on appropriate channels.
    • Intranet news channel
    • Viva Engage
    • MS Teams
  • Contribute to US town hall planning and execution.

Internal Communications Counsel and Support to Central Functions

• Provide communications counsel to central functions and cross-functional projects.
• Assess needs and identify appropriate strategies, tactics, and channels to meet objectives.
• Messaging

FerringConnect (SharePoint) Management

• Develop and maintain corporate content and navigation standards.
• Support organization engagement and use of intranet
  • Provide counsel and support to other departments and functions
    • Identify and train content owners to manage on their own behalf (culture change)
    • Ensure technical infrastructure keeps pace with evolving needs (collaborate with IT)

US Corporate Website Management

• Manage updates and expansion as dictated by evolving business needs/opportunities.

Corporate Social Media Metrics

• Manage metrics and reporting for corporate social media program.
• Analyze content performance and use insights to suggest more effective content

Corporate Identity management

• Point of contact for advice on application of global Ferring CI standards

Responsible for enforcing global Ferring CI of standards

Vendor Management for Communications Department

• Manage vendor processes on behalf of Communications Department:
  • Icertis for contracts
  • Coupa for purchase orders, invoices

Required Education/Qualifications/Skills:

• Bachelor’s Degree in marketing, communications, or related field.
• 4+ years of experience in public relations, combination of agency and in-house experience
• Previous experience (3 years) in the healthcare/ pharmaceutical arena required
• Previous experience managing social media presence for corporate brand.
• Ability to think strategically and execute plans
• Excellent organizational skills with the ability to juggle multiple projects
• Excellent verbal, written, presentation and problem-solving skills
• Ability to execute and measure multifaceted campaigns and day-to-day communications initiatives
• A strong understanding of traditional media, digital and content marketing strategies, ability to integrate campaign strategies and apply analytics to measure results an