Associate Manager, Content Integration

Summary 

The Associate Manager, Content Integration is a  role responsible for the successful integration, governance, and ongoing management of third-party and partner learning content across The IIA’s digital learning portfolio. This role sits within Learning Content Development and partners closely with Instructional Design, LMS Operations, Licensing, Finance, Marketing, and external content partners to ensure integrated content aligns with IIA competency frameworks, portfolio placement strategy, quality standards, learner experience expectations, and revenue objectives.

This position owns the end-to-end operational execution of content integration—from contract interpretation and project planning through ingestion, quality assurance, launch, reporting, and lifecycle management. The role also serves as the primary curriculum alignment lead for third-party and co-developed content, ensuring consistency across learning paths, subscriptions, certificates, and bundled offerings.

Key responsibilities include managing the status of projects across teams, collaborating with external content partners and internal teams, and supporting the strategy and new product development in partnership with the portfolio team. This role works with authors and subject matter experts, providing timely communication to internal stakeholders regarding project milestones, etc. The role develops and oversees multiple projects simultaneously, ensuring efficient execution of processes and project plans to support the future vision. This role is responsible for analyzing competitors in the market to support decision marking and identify content integration opportunities as well as the regular creation of usage reports for stakeholders. 

Essential Duties and Responsibilities

Content Integration & Product Operations

• Own and manage third-party and partner content integration across OnDemand, digital products, certificates, and subscription offerings.
• Lead integration projects from intake through launch, coordinating timelines, dependencies, and deliverables across internal teams and external partners.
• Ensure accurate ingestion, configuration, and quality assurance of content within the LMS and related delivery platforms.
• Maintain governance standards for content quality, metadata accuracy, CPE designation, pricing, and learner experience.

Curriculum Alignment & Learning Architecture

• Serve as the operational lead for aligning third-party and partner content to the IIA competency framework.
• Partner with Instructional Design and Curriculum Development teams to ensure consistent learning objectives, assessments, and learner journeys across integrated content.
• Support development of curated learning paths, bundles, and subscription offerings by ensuring integrated content fits coherently within the broader curriculum architecture.

Contract Interpretation & Partner Enablement

• Review third-party and partner agreements to extract and operationalize key requirements, including:
  • Content usage rights and restrictions
  • Revenue share and reporting obligations
  • Update, maintenance, and refresh cycles
• Serve as the primary operational point of contact for established content partners and resellers.
• Support renewal and renegotiation cycles by providing performance data, usage insights, and operational impact analysis.

Revenue Monitoring & Reporting

• Track and report performance of integrated content across multiple modalities (OnDemand, certificates, subscription inclusion, bundled products, etc.).
• Partner with Finance to support forecasting, partner reporting, and revenue reconciliation.
• Maintain ongoing inventory and usage reporting to inform portfolio decisions and product strategy.

Cross-Functional Coordination

• Collaborate closely with Instructional Design, LMS Operations, Licensing, IT, Marketing, Finance, and PMO to streamline integration workflows and reduce time-to-market.
• Coordinate prioritization and sequencing of integration work to align with business goals and launch calendars.

Continuous Improvement & Process Optimization