ASSOCIATE GENERAL MANAGER

At Broad River Retail (BRR), we take pride in furnishing life’s best memories for our employees, customers, and our communities!  We are the largest and fastest-growing Ashley Furniture HomeStore licensee in the Carolinas and Georgia with 31 brick and mortar HomeStores and Outlets!

We are invested in our capital.  Our upbeat, lively and performance-based culture promotes autonomy and, innovation and is driven by our 800+ workforce family.  We take pride in our employees, as we believe that each person contributes directly to the growth and success of this Company.  We offer benefits, PTO, paid holidays and a 401(K) with company match!

Position Overview:

We are looking for an Associate General Manager who cares about the quality products and services they represent, their customers, and their co-workers. We are seeking someone who is self-motivated, energized, customer service and sales focused. If you’re fashion forward, passionate, relentless, professional, and a 'people-person,' we want to talk with you!

Duties and Responsibilities:

• Champions our Mission, Values, and Customer Beliefs

• Creates, communicates, and executes on the Selling System

• Monitors and reports individual sales associate performance relative to sales goals
• Leads all sales activities and initiatives

• Ensures excellent customer service experience

• Mentors and coaches store associates

• Executes staffing plan

• Manages and communicates key Management Reports

• Addresses problems or issues in store under-performance

• Monitors sales associate performance based on established goals

• Oversees consistent implementation of process and policy standards across store

• Supervises showroom appearance standards for general cleanliness and tidiness to complete and accurate price tagging

• Participates in call to review store results (relative to goals) m-t-d for Sales per Traffic Up and other measurements such as Staffing Levels, Marketing Feedback, and Sales Successes and Opportunities

• A passion for retail!

• High energy with a sense of urgency

• Ability to improve store performance and meet Company's growth needs.

• At least five years experience in a big box retail management with a track record in retail or commissioned sales

• History of successfully managing a team of 10 or more Associates is required

• Must have professional appearance, excellent interpersonal and verbal communications skills

• Able to work varied shifts, hours and days

Essential Functions:

• Computer skills/technology skills

• Competent in the use of iPads and tablets

• Exceptional communication skills, both verbal and written

• Mathematical skills

Physical Requirements:

This role is primarily on the floor and there will be times when this associate will be asked to travel to different stores and frequent standing, moving and lifting may be required. Candidates must be able to perform the essential physical requirements to accommodate the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.