***The location for this position is virtual/remote***

This is your chance to be a part of an in-house Technology team that’s creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world! As an Associate GDCM Sales Systems Coordinator, you will bring your technical skills to a hospitality company with an award-winning culture. On the Global Deployment & Change Management team reporting to the Manager, GDCM Sales Systems Projects, you will support projects including Delphi.fdc, SRP Create, Hilton Meeting Packages and CRS Availability.

HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

• Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Mental health resources including free counseling through our Employee Assistance Program
• Paid Time Off (PTO)
• Learn more about the rest of our benefits

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate. 

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

• Generate property-specific implementation plans and documents per defined processes.
• Conduct property kick-off calls and business consultations for limited and focused hotels.
• Provide guidance for configuration and training based on analysis of current system usage and BCS.
• Assist the hotel in completing System Configuration workbooks and validate information.

How you will collaborate with others:

• Coordinate and communicate implementation dates with hotels and vendors.
• Lead kick-off meetings and system overviews with relevant hotel contacts and vendors.

What projects you will take ownership of: 

• Implementation of Delphi.fdc and related integrations (i.e. SRP Create, Sertifi, etc.)

WHY YOU'LL BE A GREAT FIT

You have these minimum qualifications:

• Professional work experience in Technology or related field
• Project Management experience
• Experience in the hotel industry, sales, catering & events and/or revenue management
• Hands-on experience using Delphi.fdc or Delphi

It would be useful if you have:

• Bachelor’s Degree, or Associa