Associate Director - Technical Product Owner- CSP Data and Analytics

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location.  The anticipated wage for this position is

$123,000 - $180,400

Organization Overview

At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing and delivering medicines that help them live longer, healthier, more active lives. Not only do we deliver breakthrough medications, but you also can count on us to develop creative solutions to support communities through philanthropy and volunteerism.

Come, be a part of a team that is critical to the launch of lifesaving medicines!  

The Global Business Unit team is at the forefront of leveraging data and technology to launch new medicines to market, to raise awareness and to gain access to medicines for appropriate patients. With a deep technical and business understanding, working across all therapeutic areas/disease states, we design and implement digital solutions to power our business, creating best-in class customer engagements that improve patient outcomes and deliver business results.  

 
As part of our commitment to improving patient outcomes, Customer Support Programs (CSP) play a critical role in patient care by helping patients get off to a good start by providing easy access to Lilly medicines, connecting them to vital support resources throughout their treatment journey.  

  

What You’ll Be Doing!  (Responsibilities)

As the Associate Director - Technical Product Owner for Data and Analytics within the Customer Support Programs (CSP) at Lilly, you play a critical role in harnessing data to enhance patient outcomes and streamline operations across various therapeutic areas. This senior position requires a strategic blend of technical expertise and business insight, empowering you to lead initiatives that leverage data-driven insights to improve operational efficiency and patient care.  

  

How You’ll Succeed   

Objective 1:  Product Technical Oversight  

• Be the go-to technical expert on our patient support programs (PSP) data & analytics technologies, including data onboarding and data quality  

• Partner with key Field Reimbursement Managers, and Lilly Patient Services business partners to build transformation and technical roadmap for customer data, design solutions, and coordinate delivery of those solutions  

• Lead the agile team of Technical Leads, Data Engineers and other cross-functional team members on our Scaled Agile Framework (SAFe) Release Train to ensure a cohesive approach to product development. 

• Anticipate and resolve key integrations / technical issues that impact our data systems  

• Manage the tasks and activities involved with successful technology implementation  

• Oversee and mitigate technological risks to make sure our solutions are stable and resilient  

• Partner effectively with other Lilly IT teams (for example – IT Infrastructure, Telecommunication, & Enterprise Platforms) to deliver continuous improvement.  

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Objective #2:  Stakeholder Management and