Associate Director, Procurement Shared Services

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Job Description

Overview
Join an evolving agile, diverse and global function poised to deliver value beyond financials through category management, innovative problem-solving, data and analytics, risk management and supplier management. Our Procurement team is integral to driving AbbVie’s business strategy, serving as trusted partners with leading capabilities and a customer of choice for our suppliers.  

This new Procurement leader will play a strategic role in building a next-generation approach to Procurement as it transforms to become a trusted business partner and an enabler of key business strategy, along with customer of choice for suppliers. Now is the time to join a best-in-class Procurement organization shaping the future of value generation. 

The Associate Director, Procurement Shared Services (PSS) Downstream Operations will manage and optimize the Global Procurement Contact Center and Global Purchase Order (PO) processes, with a focus on driving growth strategy for the Contact Center. This role’s objectives include ensuring front-line procurement teams receive reliable support, streamlining global purchase transaction processes, and maintaining high quality standards by gathering feedback and providing visibility to internal stakeholders.

Responsibilities :

• Develop comprehensive growth strategy for expanding Global Procurement Contact Center from US to global markets, ensuring scalability and alignment with global business objectives
• Spearhead optimization of purchase order processes, focusing on streamlining workflows to enhance systems
• Ensure seamless integration of back-office operations processes, devise training and support necessary to facilitate