Associate Director, Operations Support

Job Posting Title

Associate Director, Operations Support

Employee Type

Regular

Recruiting Start Date

11-01-2025

Job Exempt?

Yes

Recruiting End Date

Open Until Filled

Aloha mai!  Mahalo for your interest in Kamehameha Schools.  If you are looking for an opportunity to utilize your skills and talents and grow in your profession, while serving and strengthening our Native Hawaiian community, we would love to have you join our ʻohana!

Kamehameha Schools Hawaiʻi is a mission-driven organization, dedicated to education, well-being and success. We are seeking an experienced, collaborative, and solutions-oriented leader to serve as Associate Director of Operations Support. This role is instrumental in ensuring a safe, efficient, and well-maintained campus environment that supports the success of our students, faculty, staff, and broader school community.

The Associate Director supports our Director of Operations by providing day-to-day leadership and strategic oversight across Facilities, Grounds & Custodial Services, Security, Transportation, Emergency Preparedness, and Operational Standards of Care. In partnership with department managers and campus leadership, this position helps shape operational strategy, strengthen organizational effectiveness, and foster a culture of service, accountability, and excellence.

Other  qualities and experience that come to mind….

We are seeking a leader who:

• Leads with integrity, humility, and accountability.

• Builds trust and develops strong teams.

• Thrives in complex operational environments.

• Balances strategic thinking with practical execution.

• Values & encourages collaboration, continuous improvement, and service to others.

• Can navigate change while maintaining strong relationships across diverse stakeholder groups.

Ideally, someone with:

• 10+ years of progressive leadership experience in operations (facilities, security, transportation) within public works, education, hospitality, military, government, or related environments.

• Experience leading multiple departments, functions, or workgroups.

• Demonstrated success in budget stewardship, compliance management, program development, and organizational improvement initiatives.

• Strong knowledge of leadership principles, human resources practices, and operational management systems.

Job Summary

The Associate Director is a key member of the Operations Support leadership team, and as such, must possess the judgment, interpersonal skills, expertise, and accountability to lead the division in the absence of the Director.

• Identifies, develops, analyzes, and implements new programs and initiatives that improve safety, increase service quality and reliability, and maximize overall value for KS.
• Leads multiple work groups to execute daily services for transportation, facilities maintenance and repair, custodial services, grounds keeping, recreational facilities, dining, and a wide range of other service offerings that meet and exceed client expectations, streamlines business processes, and reduces costs or increases overall value.
• Utilizes best practices management skills and models valued behaviors to motivate and guide the entire Operations Support workforce, manage individual and team performance, and resolve conflicts when they arise.
• Prepares, recommends and manages annual budgets, authorizes expenditures, explains variances and oversees the daily operations of the departments.
• Ensures compliance with all county, state and federal occupational safety, health and environmental laws, regulations and guidelines as well as with KS environmental, health and safety policies and procedures.
• Meets with a wide variety of campus community constituents to gather input and feedback, outline new initiatives, address complaints and concerns, and represent KS in the best light.

Essential Responsibilities

Innovative and Collaborative Management

• For all functions in the Associate Director's kuleana, innovates and develops standards for safety, service quality, productivity, individual and team performance, and costs to fulfill campus needs, and develops and executes the strategies for achieving them.
• Utilizes a wide range of resources, in