Associate Director Clinical Operations

FLSA Classification : Exempt/Salary 

Schedule: 8:00 am – 5:00 pm; Monday - Friday 

Department: Clinical Operations  

Reports to: Head of Clinical Operations 

Supervisory responsibilities: Yes 

Location: Fully Remote 

Position Summary/objective: 

The main responsibility of this role will be to oversee the Clinical Trial Management team. 

Essential functions: 

Main responsibilities of this position will include but are not limited to the following tasks:  

• Act as a role model for team members with respect to earning their trust by your own attendance, keeping your word, personal behaviors, transparent/frank communication, and execution of personal assignments.   

• Hire team members that will fit the job, company culture and team dynamics.  

• Distribute work appropriately among team members.  

• Organize and manage team members time/schedules and assignments, keep track that team members are utilizing their time in meaningful assignments that will move the company forward.  

• Communicate frequently and regularly with team members assuring they have the information and tools to perform their functions.  

• Resolve conflict between team members if any arises – be an active listener of your team members.   

• Set goals, measure achievement progress, and assist team members in successful execution of their / team goals as well as coach and help develop team members into higher roles at Immatics if they so desire.   

• Provide regular, meaningful (honest but emphatic) performance feedback, expertise, and coaching (5:1 positive to negative ratio) that will help team members grow and develop. Turn feedback into coaching moments and show your willingness to be a partner in team members career development at Immatics.   

• Reward and give credit to team members when they so deserve – publicly and privately.   

• At the same time, coach team members on the spot if corrections are needed (privately). Provide psychological safety to team members if they make mistakes but expect mistake corrections and improvements.  

• Ensures resource planning and onboarding for internal Clinical Trial Associates, Clinical Operations Leads 

• Supports onboarding of Trial Management Leads in DEU (Germany) /USA 

• Ensure appropriate line management and employee development for internal Clinical Trial Associates and Clinical Operations Leads in DEU / USA   

• Maintains expert-level current knowledge of GCP industry trends and “current-thinking” 

• Ensures quality and adherence to relevant Standard Operating Procedures / Work Instructions (SOP/WI) and compliance with guidelines and ICH GCP 

• Provides support and subject matter expertise to trial management related activities. 

• Developing and maintaining SOPs, guidance documents & training material for Clinical Operations 

Competencies: