Associate Business Analyst

CNSI and Kepro are now Acentra Health!  Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. 

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector. 

Acentra is looking for a Business Analyst Associate to join our growing team.

Job Summary:

The role of the Business Analyst Associate is to assist in analyzing business problems, identifying gaps, and providing technical support in areas around basic to moderate information systems. This role assists with several requirements throughout the project life cycle and involves an understanding of applicable business systems and industry requirements. This role is a member of the Business Analyst Team and reports directly to the Business Analyst, Director.

Job Responsibilities:

• Functions as an individual contributor to develop and modify documentation related to basic to moderately complex information systems and participates in design session activities.
• Assists in performing analysis of current business and user needs.
• Assists in creating use cases, workflow diagrams, and gap analysis to create or modify requirements documents and design specifications.
• Communicates issues and risks to manager and direct supervisor.
• Supports testing, user acceptance testing, and implementation of information systems.
• Helps Training team with end-user documentation.
• Performs analysis of current business and user needs and participate in developing solutions to existing business problems.
• Knowledgeable of one or more modules
• Demonstrates adequate knowledge of business analysis methodologies, best practices, and procedures; and learns to apply them to projects to ensure business analysis objectives are achieved.
• Conduct and participate in requirements management activities and design session activities.
• Assists in acting as a liaison between the client and the technology teams.
• Possesses unwavering commitment to customer service and operational excellence.
• Keeps abreast of new technology and market developments (including federal regulations)
• Requests and gives both negative and positive feedback.
• Participates in collaborative sessions to document healthcare business processes.
• Provides requirements statements and business rules to articulate the end-user functionality.
• Other duties as assigned.

Requirements

• Bachelor’s degree in computer science engineering, business administration, or a closely related field OR 1-3 years of experience as a Business Analyst or related experience.
• Understanding of SharePoint applications, Webex, Skype, etc.
• Knowledge of Microsoft Word, Excel, and Visio, with a working knowledge of the rest of the Microsoft Office suite of applications
• Ability to write clear and concise requirement specification documentation.
• Strong analytical and problem-solving skills.
• Strong verbal and written communication skills
• Knowledge of requirement management tools such as Reqrace Web, Jira, CaliberRM, RequisitePro, Rational Doors Next-Generation.
• Translate Care and Case management business requirements into PEGA functional design specifications.
• Collaborate with stakeholders, including state Medicaid agencies, healthcare providers, and managed care organizations (MCOs), to understand and gather detailed requirements.
• Analyze existing Medicaid managed care policies, regulations, and business processes

Preferred Qualifications/Experience:

• Experience in the healthcare industry, ideally domain knowledge of Medicaid or claims processing systems.
• Experience with the systems development life cycle (SDLC)
• Proficient in SQL
• Ability to adapt to task and project changes.
• Understanding of the systems testing life cycle (STLC)
• Understand key Medicaid managed care terminology such as MCOs, Health Plans, EDI transactions 834 and 820
• Customize PEGA rules, processes, and user interfaces as needed.
• Provide training and support to end-users and stakeholders to ensure they can effectively use the PEGA system.

Why us?