Assistant to General Manager

Be fit. Change lives. Have fun.
Do you have a zest for life and for fitness? For changing lives and managing a team? For being in charge of the big picture as well as tiny details? If you’re nodding and smiling and all but shouting “YES!” then keep on reading, because an Orangetheory Fitness studio manager might be just the career for you.
We’re looking for someone who is driven as well as approachable. Who is task-oriented and willing to be held accountable. Who will look everyone who enters the studio — members, employees, vendors, visitors — in the eye, call them by name, and make time for them. Who can motivate a sales team. Who listens. Who likes to stay fit and to have fun. If something goes wrong, you get it fixed. If a member is celebrating her 20th class or his 65th birthday, you make sure they’re recognized. When sales goals are set, you surpass them. 
We Offer

• We provide substantial paid training, certifications, and support to ensure your success
• Compensation includes competitive base pay, commission, and performance bonuses
• Free Studio Membership
• Product discounts
• Fitness casual dress-code
• Passionate, collaborative work environment
• The opportunity to learn every aspect of the business 

Here’s more of what we’re looking for:

• Excellent verbal and written communication skills
• Enthusiastic, energetic, personable, and friendly disposition
• Passion for health and wellness
• Team player

About Orangetheory Fitness

• Orangetheory is a 1-hour, full-body heart rate zone and strength training workout that delivers a more personalized experience in a group setting. Designed to be effective and efficient, our workout classes boost metabolism, burn fat and calories, build strength and confidence, and improve overall fitness. 

Orangetheory Fitness Values

• Passion
• Integrity
• Accountability
• Innovation
• Community

Specific job duties and selection requirements vary between Orangetheory studio locations and more details can be provided by the studio’s hiring manager if you are selected to move forward in the interview process.

Key responsibilities 

• Sales and operations:
  • Drive membership sales and help achieve Key Performance Indicators (KPIs).
  • Manage the lead funnel, from initial contact and follow-up calls to booking intro classes.
  • Oversee the sales process and assist with marketing and outreach events.
  • Process membership changes, including freezes and cancellations.
  • Act as the acting manager in the Studio Manager's absence to ensure seamless operations.
• Member and studio experience:
  • Provide exceptional customer service and build strong relationships with members.
  • Address member concerns professionally and ensure member satisfaction.
  • Maintain a clean, safe, and organized studio environment.
  • Ensure all studio activities and processes follow Orangetheory Fitness guidelines. 

Qualifications and skills: 

• Customer service experience is preferred.
• Sales and goal-oriented mindset.
• Strong leadership and communication skills.
• Ability to multitask and prioritize tasks.
• Emotional intelligence and a passion for fitness and helping others.
• Familiarity with Orangetheory Fitness systems and procedures is a plus. 
• Bachelors Degree Preferred but not required. 

Compensation: $18.00 - $20.00 per hour

Jobs That Make a Real Difference

About Us

Orangetheory is a science-based, full-body workout that uses technology to measure performance so members can prove they are improving. In a 60-minute class, led by a highly trained and certified coach, members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up metabolism. The result is an increase in calorie burn post-workout, backed by the science of excess post-exercise oxygen consumption (EPOC). After twelve minutes of hard work in the Orange Zone, your body burns additional calories as you recover over the next 24 hours.

Our Philosophy

For us, physical fitness transcends weight loss and bikini season. Fitness is a way of life -- in fact, our brand purpose is to help people live longer, more vibrant lives. When we help our members to put in the work at our studios, they will experience benefits in their day-to-day. They will be physically stronger, but beyond that, they will notice improvements to their mood, cognition, sleep, and overall happiness and quality of